Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

ZARA BAKER

Carlsbad,CA

Summary

Award-winning, MIT trained Healthcare Marketing Leader and a former scientist with two decades of proven success leading healthcare organizations to the next level through a creatively driven and AI-enabled approach to marketing within corporate and agency environments. Intrapreneurial brand steward who led 50+ startups to over $500M+ evaluation through data-driven B2B and DTC strategies. Excellent financial acumen with a consistent record of slashing marketing costs by 60% through purposeful digital innovation. Empathetic leader who takes pride in building people and cultivating performance-based inclusive cultures in a remote-first world.

Overview

16
16
years of professional experience

Work History

Fractional Chief Marketing Officer (Top 3%)

Toptal, Omnicom Health Group
09.2022 - Current
  • Launched over 15 subscription-based diagnostic products in more than 5 healthcare segments, increasing patient acquisition by over 60%, improving LTV by 15%, and slashing costs by over 20% through omnichannel marketing and data-driven automation.
  • Conducted 10+ digital/AI literacy workshops for health tech entrepreneurs covering topics such as 'The Impact of Generative AI in Healthcare Marketing,' 'How to Compete in the AI Age,' and 'How to Use AI to Bridge Access Gaps in Healthcare.' to name a few
  • Recruited team members and sourced agency partners for over 20 clients in Toptal's healthcare client portfolio
  • Managed 10+ Omnicom healthcare clients (Pfizer, Amgen, Merck, AstraZeneca, Takeda, GRAIL, Alnylam) launching award-winning DTC campaigns such as 'Do a Double Take' (Amgen/OTEZLA) featuring pop icon Lance Bass that reached 750M people and garnered massive media coverage and 'Take Your Shot'(Pfizer/Prevnar20) featuring hall of fame quarterback Joe Montana

Chief Marketing & Innovation Officer

Vue Health
Boston, MA
01.2024 - 01.2025
  • Spearheaded growth marketing & ABM strategies for the agency's healthcare clients, including UMass Memorial Hospital, New England Pediatric Care, Azurity Pharma, and over five healthtech companies, gaining over 20:1 marketing ROI.
  • Launched VUEVO, a precision marketing platform that helped clients increase patient acquisition by 40% and reduce CAC by 15% through targeted messaging and programmatic advertising.
  • Slashed agency costs by over 35% by implementing a digital-first operational model, automating the RFP process, streamlining sales enablement and building the agency's first AI-enabled studio's that reduced creative production cycle by 50%
  • Enhanced Share of Voice (SoV) by 45% through targeted demand generation efforts, launching a series of human-centered AI workshop that attracted clients such as Takeda, Pfizer and AstraZenneca

Head of Omnichannel Marketing & Digital Staretgy

Ionis Pharma
Carlsbad, CA
05.2018 - 09.2022
  • Built a digital marketing department from the ground up, sourced 5+ contractors, two global media agencies, and drove the strategic development of Ionis's digital ecosystem, gaining a 15:1 ROI in a year.
  • Drove full lifecycle product marketing efforts for Waylivra®, an FCS medicine, and Tegsedi®, a medicine for the treatment of hATTR-PN.
  • Managed and completed enrollment for Phase 1 and 4 clinical trials, and launched Ionistrials.com, a digital recruitment platform that gained over 9 million patient subscribers through omnichannel marketing campaigns.
  • Launched award-winning digital media campaigns such as 'Every Moment Matters,' reaching 40 million people (Xconomy Building a Biotech Winner 2020), and a multigenerational campaign for the GOLDEN Study (MM&M Award, 2022)
  • Improved brand awareness by 40% through demand generation campaigns highlighting the company's antisense technology and increasing organic traffic to the website by 300% by revamping the site.
  • Drove a cross-functional digital transformation initiative, launching a global DCoE (Digital Center of Excellence) in partnership with Deloitte, improving time to market by 30%.

Fractional Chief Marketing & Innovation Officer

Several Clients
Remote
11.2015 - 05.2018

Drove go-to-market strategy and product launch for over 10 startups and global conglomerates in the healthcare and technology space, including:

  • Fresenius Kabi gained a 20:1 return by managing full life cycle marketing campaigns for over 25 products in the global company's pharmaceutical and medical device portfolio.
  • Verizon: Designed and implemented an account-based marketing (ABM) strategy for Verizon, increasing targeted engagement by 50% and driving a 30% boost in sales pipeline efficiency.
  • Kroma AI: Increased client acquisition for the AI SaaS startup by 40%, slashing CAC by 10% through highly targeted paid social media campaigns.
  • Vyoo: gained 20,000 subscriptions in the first 90 days for the social media platform targeting creators, leveraging digital-first experiential marketing campaigns, and reward gamification on the platform.

Head of Marketing & Digital Strategy

USA Clinics Group
Northbrook, IL
12.2013 - 11.2015
  • Built a marketing function from the ground up with 10+ direct reports, sourced media agency partners and streamlined sales enablement, gaining over 10:1 ROI
  • Drove marketing strategy for a multi-brand group practice including USA Vein Clinics, Vascular & Fibroid Centers, and scaled the organization from one state to a national level through an omnichannel patient experience

Global Management Consultant

Executive Management Institute
Stockholm, Sweden
01.2009 - 12.2013

Education

MBA - Marketing

Edinburgh Business School
2010

MSc - Marketing

Edinburgh Business School
2010

BSc (Hons) - Biological Sciences

University of Edinburgh
UK
2008

Skills

  • Go-to-Market and Brand Strategy
  • Omnichannel Marketing and Experience Design
  • Sales Enablement & ABM Strategy
  • Digital governance, Data Privacy Protection, and HIPAA compliance
  • Public Relations & Reputation Management
  • Event Management & Keynote Speaking
  • Digital Leadership Training & Development
  • Creative/Art Direction and Generative AI
  • Demand and Lead Generation
  • Digital/AI Transformation & Change Management
  • Organizational Development and Team Building
  • Recruiting and Vendor Relations
  • Multistakeholder Engagement (DTC, & B2B)
  • Business Intelligence and Data Analytics, Budget
  • Management and P&L Analysis
  • Web and Mobile App Design (UX/UI) and Development
  • Healthcare and Subscription Business Expertise

Additional Information

  • Certifications & Awards , Google Analytics Certified Google AdWords Certified GDMS Speaker Recognition Certificate United Nations Change Initiative Certificate Note: References can be provided on request

Timeline

Chief Marketing & Innovation Officer

Vue Health
01.2024 - 01.2025

Fractional Chief Marketing Officer (Top 3%)

Toptal, Omnicom Health Group
09.2022 - Current

Head of Omnichannel Marketing & Digital Staretgy

Ionis Pharma
05.2018 - 09.2022

Fractional Chief Marketing & Innovation Officer

Several Clients
11.2015 - 05.2018

Head of Marketing & Digital Strategy

USA Clinics Group
12.2013 - 11.2015

Global Management Consultant

Executive Management Institute
01.2009 - 12.2013

MBA - Marketing

Edinburgh Business School

MSc - Marketing

Edinburgh Business School

BSc (Hons) - Biological Sciences

University of Edinburgh
ZARA BAKER