Motivated professional with strong customer service and decision-making skills. Committed to excellence in quality control and team performance, ready to leverage expertise for operational improvements.
Work History
Fulfillment Expert
2 Years 2 Months
Target | 06.2024 - Current
Streamlined order fulfillment operations, enhancing overall workflow efficiency and reducing processing time.
Executed inventory management processes to ensure accurate stock levels and efficient replenishment.
Trained new associates on best practices for picking, packing, and shipping products accurately.
Collaborated with team members to maintain high standards of merchandise presentation on sales floor.
Team Trainer
2 Years 1 Month
Culver's Restaurant | 06.2022 - 07.2024
Developed and implemented training programs for new team members, enhancing onboarding effectiveness.
Facilitated workshops on customer service excellence, improving guest satisfaction scores.
Mentored staff in operational procedures, fostering a culture of teamwork and collaboration.
Evaluated training materials for relevance and accuracy, ensuring compliance with company standards.
Education
High School Diploma
Asheville High School | Asheville, NC | 06.2026
Bachelor of Science - Nursing
University of North Carolina At Wilmington | Wilmington, NC | 05.2030