Zara Khan
Rosenburg
Summary
Dedicated and technically skilled business professional with versatile experience in administrative support, team leadership, and Agile project management. Proven ability to resolve challenges with innovative solutions, process improvements, and systems that enhance efficiency and customer satisfaction. Experienced in facilitating Agile methodologies, fostering collaboration, and driving successful project delivery as a Scrum Master. Adept at coaching teams, removing impediments, and ensuring alignment with organizational goals. Proficient in Microsoft Office Suite (Word, PowerPoint, Excel) and skilled in leveraging technology to optimize workflows.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Scrum Master
ProCareer
01.2023 - Current
- Facilitated structured, mentor-led Agile ceremonies, simulating real-world Scrum practices to enhance team collaboration and delivery.
- Guided teams in breaking down complex tasks, ensuring smooth workflows and efficient delivery of sprint goals.
- Supported teams in identifying and resolving impediments, fostering continuous improvement and productivity.
- Leveraged data visualization tools to track sprint progress, team velocity, and key performance metrics, ensuring transparency and informed decision-making.
- Collaborated with cross-functional teams to analyze project requirements and align deliverables with business objectives.
- Created detailed documentation and reports in JIRA/Confluence to track sprint outcomes and present results to stakeholders.
Business Owner
iAccessoriesLLC
Houston
01.2016 - 01.2023
- Facilitated collaboration across cross-functional teams to ensure the successful delivery of high-value products and services.
- Partnered with the Product Owner to develop and implement strategies that maximize product backlog value and align with business objectives.
- Cultivated strong relationships with stakeholders to ensure clear communication, alignment on goals, and seamless project execution.
- Guided teams in executing sprint goals effectively, fostering a culture of continuous improvement and delivering customer-centric solutions.
- Conducted sprint reviews and retrospectives to evaluate team performance, identify improvement opportunities, and implement actionable feedback.
- Collaborated with stakeholders to prioritize deliverables and negotiate timelines, ensuring alignment with organizational goals.
- Trained, coached, and mentored team members to enhance their skills, improve performance, and drive overall productivity, contributing to the success and growth of the business.
Education
B.A. - Psychology
Ramapo College of New Jersey
Mahwah, New Jersey12.2010
Associate of Science Degree - Psychology
Rockland Community College
Suffern, NY05.2007
Skills
- Agile Project Management
- Scrum Framework
- Facilitating Daily Standups
- Sprint Planning
- Retrospectives
- Team Coaching
- Conflict Resolution
- Process Improvement
- Workflow Optimization
- Stakeholder Communication
- Collaboration
- Microsoft Office Suite
- Metrics Tracking
- Reporting
- Burndown Charts
- Velocity
- Agile methodologies
- Scrum framework
- JIRA management
- Data visualization
- Stakeholder engagement
- Cross-functional collaboration
- Product backlog management
- Continuous improvement
- Team mentoring
- Conflict resolution
- Time management
- Problem solving
- Backlog management
- Leading scrum meetings
- Scrum framework expertise
- Kanban knowledge
Certification
Certified Scrum Master (CSM)
Timeline
Scrum Master
ProCareer
01.2023 - Current
Business Owner
iAccessoriesLLC
01.2016 - 01.2023
B.A. - Psychology
Ramapo College of New Jersey
Associate of Science Degree - Psychology
Rockland Community College