Professional with experience supporting executive leadership, ready to enhance organizational efficiency. Known for strong focus on team collaboration and consistent achievement of results. Skilled in managing complex schedules, coordinating high-profile meetings, and handling confidential information with discretion. Adaptable and dependable, capable of navigating changing needs with ease.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Chief Executive Officer
Georgia Mental Health Consumer Network
05.2019 - Current
Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
Organized and coordinated conferences and monthly meetings.
Maintained confidentiality by handling sensitive information with discretion and professionalism.
Managed complex projects to successful completion, ensuring timely delivery of results to the CEO.
Prepared meeting agendas and briefing papers for members of board of directors and executive team.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Answered high volume of phone calls and email inquiries.
Took notes and dictation at meetings.
Assistant Manager
Maurices
03.2024 - 07.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Certified Peer Specialist
Georgia Mental Health Consumer Network
05.2019 - 06.2024
Strengthened relationships with community partners through regular outreach efforts fostering collaboration opportunities for program enhancement initiatives.
Facilitated seamless transitions between levels of care by coordinating referrals and collaborating with external providers when necessary.
Helped individuals set realistic goals based on personal life situations and strengths.
Established trust-based relationships with clients using shared lived experience as a foundation for meaningful connections.
Improved mental health outcomes for clients through active listening, empathy, and effective communication skills.
All Styles Salon
04.2008 - 10.2020
Cash handing experience running the cash register and prepare the deposits for the salon
Top experience in selling retail products to customers to help increase salon profits
Display exceptional customer service with all my clients by offering cut, color, styling, wax and massage services
Monitored tanning area while instructing individuals on proper tanning techniques
Licensed Dispensing Optician Apprentice
National Vision Corp
10.2014 - 04.2019
Upsell customers to designer products that make the company more money
Prepared bank deposits from the previous days sales
Worked with insurance companies as well as handled claims for customers with outstanding customerservice
Won sales contest 4 times for most frames sold in a month as well as total dollar amount brought in
Cash handling experience as well as balancing a register daily
Education
B.S - Biology
Georgia College and State University
01.2022
Associate's degree - Medical Assistant
Oconee Fall Line Tech College
01.2015
Cosmetology -
Oconee Fall Line Tech College
01.2010
Skills
Office Management
Hair Styling
Makeup Application
Front Desk
Phone Etiquette
Upselling
Office Administration
Cash Handling
Addiction Counseling
Typing
Communication skills
Customer service
Time management
Sales
Behavioral Health
Computer skills
Medical terminology
Anatomy knowledge
Medical office experience
Vital signs
Patient care
Organizational skills
Microsoft office proficiency
Coordination
Problem solving
Editing and proof reading
Multitasking
Executive support
Document preparation
Meeting planning
Office administration
Calendar management
Accomplishments
Planned corporate meetings, lunches and special events for groups of 300+ employees.
Certification
Licensed Cosmetologist, 06/01/11, 03/31/24
CPR Certification, 11/01/23, 11/30/25
Driver's License
First Aid
Mental Health First Aid
Licensesandachievements
CPR registered
Shampoo tech license
Master colorist for Joico, Paul Mitchell and Kenra
Notary
Timeline
Assistant Manager
Maurices
03.2024 - 07.2024
Executive Assistant to the Chief Executive Officer
Georgia Mental Health Consumer Network
05.2019 - Current
Certified Peer Specialist
Georgia Mental Health Consumer Network
05.2019 - 06.2024
Licensed Dispensing Optician Apprentice
National Vision Corp
10.2014 - 04.2019
All Styles Salon
04.2008 - 10.2020
Associate's degree - Medical Assistant
Oconee Fall Line Tech College
Cosmetology -
Oconee Fall Line Tech College
B.S - Biology
Georgia College and State University
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