Zara Russell
Kamas,UT
Summary
My true passion and purpose in life is helping people heal. Massage therapy is the best and most natural way I have been able to do that. I truly enjoy massage therapy and teaching people how to take care of themselves.
Overview
13
13
years of professional experience
Work History
Licensed Massage Therapist
Self - Natural Balance
10.2018 - 07.2022
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Generated a large clientele over a short period of time, facilitating expert care while communicating, marketing, booking, and giving at home stretches and self care routines for between appointments
- Kept clients on a regular schedule at least twice a month
- Maintained client treatment records and designed long-term care programs for return customers.
- Maintained clean and professional massage therapy environment with stringent adherence to sanitization protocols.
- Communicated with clients to discuss medical history, lifestyle and massage treatment goals.
- Utilized massage techniques to address diverse needs with deep tissue, therapeutic and sports massage.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Educated clients on benefits of massage therapy and importance of self-care.
- Monitored client progress and adjusted massage techniques to best meet individual needs.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
- Maintained accurate and up-to-date client records.
Licensed Massage Therapist
Cary Massage
09.2017 - 07.2019
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Maintained clean and professional massage therapy environment with stringent adherence to sanitization protocols.
- Prepared oils and lotions for massages.
- Analyzed postural assessments and range of motion.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Performed aroma therapies and specialized relaxation techniques.
- Developed customized massage programs to meet unique requirements.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Utilized hot stones, aromatherapy and other therapeutic treatments.
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
- Maintained accurate and up-to-date client records.
Manager
Chef's Palette Restaurant and Bar
07.2014 - 08.2017
- Demonstrate leadership by orienting, training, scheduling, communicating job expectations, enforcing policies and procedures, and having the ability to fulfill multiple positions in the restaurant
- Excellent customer service and communication skills
- Train new servers, hosts, food runners, and busers
- Open and close the restaurant, book reservations
Bartender
MacGregor, House
11.2015 - 12.2016
- Serve patrons while maintaining a positive, clean, and efficient environment for the guests and the rest of the team working
- Follow health code regulations to provide a clean environment
- Uphold to all alcohol laws and regulations to maintain a safe restaurant
- Train new servers and bartenders
- Open and close the restaurant
- Technical Environments: RestaurantManager
- Server
Server
Carolina Ale House
12.2013 - 03.2014
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
JD's Tavern
08.2012 - 11.2013
- Served food and beverages promptly with focused attention to customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
Enrigo Italian Bistro
04.2012 - 08.2012
- Highly skilled and knowledgeable of fine dining procedures and services
- Maintain organization, neatness, cleanliness; work well as a team with others as well as being a team leader
- Always ensure proper satisfaction, a great guest experience, and resolve any disputes
- Technical Environment: Micros
Hostess
Rudino's Grill
08.2011 - 04.2012
- Greet guests and seat them at tables or in waiting areas; provide menus
- Answer telephone calls and respond to inquiries or transfer calls
- Help the restaurant run efficiently by being the communication line between the front of house and back of house
- Train new hosts and welcome them into their new environment
Housekeeper & Server, Jordan Oaks Independent
Senior Living
04.2009 - 08.2011
- Clean rooms, restock materials needed, ensure proper satisfaction with residents to meet their needs, do laundry and linens
- Serve meals three times daily, as well as clean up afterwards and make sure all residents are fully satisfied
- Train new servers as well as make them feel welcome as a part of the team
Education
Licensed Massage And Bodywork Therapist -
Therapy Institute
Diploma - undefined
Body Therapy Institute (BTI)
Siler City, NC2016
High School Diploma - undefined
Holly Springs High School
Holly Springs, NC2013
Skills
- Proficient knowledge and skillset of massage therapy through MFR, Deep Tissue, Swedish, Thai, PNF, and JTM's
- Maintain Client Wellness
- Body Mechanics
- Understanding of Body Signals
- Mobility Support
- Flexibility Techniques
- Creative Solutions
- Social Skills
- Emotional Support
Timeline
Licensed Massage Therapist
Self - Natural Balance
10.2018 - 07.2022
Licensed Massage Therapist
Cary Massage
09.2017 - 07.2019
Bartender
MacGregor, House
11.2015 - 12.2016
Manager
Chef's Palette Restaurant and Bar
07.2014 - 08.2017
Server
Carolina Ale House
12.2013 - 03.2014
Server
JD's Tavern
08.2012 - 11.2013
Server
Enrigo Italian Bistro
04.2012 - 08.2012
Hostess
Rudino's Grill
08.2011 - 04.2012
Housekeeper & Server, Jordan Oaks Independent
Senior Living
04.2009 - 08.2011
Licensed Massage And Bodywork Therapist -
Therapy Institute
Diploma - undefined
Body Therapy Institute (BTI)
High School Diploma - undefined
Holly Springs High School
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