Zara Wanca
Berkeley Heights
Summary
Healthcare professional with extensive experience in patient management and customer service. Demonstrated success in maintaining accurate patient histories and ensuring compliance with healthcare regulations. Committed to enhancing patient experiences and optimizing operational processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Scribe Assistant
CityMD Urgent Care Center
Berkeley Heights
08.2025 - Current
- Maintained electronic health records to ensure accuracy of patient information.
- Assisted physicians by measuring vital signs, collecting patient histories, and preparing patients for examinations.
- Adhered to HIPAA regulations to safeguard confidential patient information at all times.
- Collected and labeled laboratory specimens accurately before testing.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under supervision.
- Conducted diagnostic tests including EKGs, spirometry, and audiograms as requested.
- Coordinated support during patient examinations and procedures for healthcare providers.
- Entered clinical data into patient records to enhance data integrity.
Bartender
Homestead Bar and Kitchen
Morristown
08.2024 - Current
- Crafted diverse cocktails and beverages according to established recipes.
- Collected and organized daily till totals and tips.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Ensured cleanliness and organization of bar area to enhance customer experience.
- Maintained accurate inventory records to avoid overstock and shortages.
- Resolved customer complaints swiftly to promote satisfaction and retention.
- Responded promptly to inquiries, fostering a welcoming environment.
- Monitored guests' alcohol consumption to prevent over-intoxication and underage drinking.
Licensed Pharmacy Technician
Walgreen's Pharmacy
Little Falls
10.2022 - 04.2024
- Assisted pharmacists in preparing and dispensing medications accurately.
- Provided customer service by answering phone inquiries about product availability, pricing, ordering procedures.
- Stocked shelves with pharmaceutical products; rotated stock as needed to ensure freshness dates were monitored.
- Processed third-party insurance claims for prescription medications.
- Checked patient profiles for drug interactions, allergies, and appropriateness of dosage.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Conducted prescription verification to ensure compliance with regulations and safety standards.
- Processed billing and insurance claims efficiently to minimize delays in patient care.
- Coordinated with healthcare providers to clarify medication orders and resolve discrepancies.
- Provided patient consultation regarding medication usage and potential side effects.
- Managed inventory levels to ensure availability of essential medications and supplies.
- Trained new pharmacy staff on operational procedures and best practices.
- Verified accuracy of incoming orders from wholesalers against purchase invoices.
Education
Bachelor of Science - Biology
Montclair State University
Montclair, NJ05-2025
Skills
- Adaptability in Fast-paced environments
- Data entry experience
- Problem-solving
- Interpersonal relationship building
- Patient history expertise
- Medical abbreviations
- Computer literacy proficiency
- Computer/Keyboard Skills
- Data analysis skills
- Communication skills
- Knowledge of anatomy
- Clinical assistance
- Medical terminology
- Electronic health records
- Customer service
- Inventory management
- Electronic health records management
- HIPAA compliance
- Team collaboration
- Compliance adherence
- Patient charting skills
- Documentation skills
- Laboratory testing
- Vital signs monitoring
- Time management
- Patient assessment
- Simple dressings/Wound care
- Procedure assistance
- Specimen labeling
- Monitoring patient progress
- EKG administration
- Clinical documentation
- CPR/BLS certified
- Drug classification
- Supporting pharmacy operations
- Dosage form preparation
- Aseptic techniques
- Pharmaceutical calculations
- Prescription filling
- Insurance verification
- Mixology
- Memory retention
- Complex Problem-solving
Certification
BLS Certification
CPR Certified
Pharmacy Technician License
CPR Certified
Pharmacy Technician License
Affiliations
Volunteer at St. Huberts Animal Shelter - Madison, NJ
Volunteer at the Eleventh Hour
Volunteer at the Eleventh Hour
Timeline
Medical Scribe Assistant
CityMD Urgent Care Center
08.2025 - Current
Bartender
Homestead Bar and Kitchen
08.2024 - Current
Licensed Pharmacy Technician
Walgreen's Pharmacy
10.2022 - 04.2024
Bachelor of Science - Biology
Montclair State University