Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zarah Slaughter

Plainfield,NJ

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry, and database administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Beauty Specialist

Target
05.2022 - Current
  • Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
  • Worked closely with store management to identify areas of improvement, implementing changes that contributed to a more streamlined and enjoyable shopping experience for customers.
  • Conducted beauty workshops for customers on various topics such as makeup application techniques or skincare routines to increase engagement and build brand authority.
  • Collaborated with team members to develop and execute promotional events, attracting new customers to the store.
  • Assisted in the organization and execution of seasonal sales events, ensuring that promotional materials were effectively displayed and staff were prepared for increased customer volume.
  • Handled cash register transactions accurately while maintaining excellent customer service during check-out procedures.

Front of House Team Member

Chick Fil A
05.2019 - 05.2022
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
  • Supported overall team goals by assisting other staff members during peak hours as needed.
  • Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
  • Contributed to the improvement of overall restaurant efficiency by streamlining front-of-house processes and communication between team members.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.

Receptionist

Neighborhood Health Servies Corporation
06.2018 - 08.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phones promptly and directed incoming calls to the correct offices.
  • Kept reception area clean and neat to give visitors a positive first impression.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Hostess

Perkins Restaurant & Bakery
12.2017 - 06.2018
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Used cash registers and credit card machines to cash out customers.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Education

Associate of Science - Computer Science

Union County College
Cranford, NJ
08.2024

High School Diploma -

Bound Brook High School
Bound Brook, NJ
06.2021

Skills

  • Client Relationship Building
  • Customer Engagement
  • Flexibility and Adaptability
  • Payment Processing
  • Data Entry
  • Telephone skills
  • Time Management
  • Organization skills
  • Data inputting
  • Office Administration
  • File Management
  • Document Management
  • Clerical Support

Accomplishments

  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.

Timeline

Beauty Specialist

Target
05.2022 - Current

Front of House Team Member

Chick Fil A
05.2019 - 05.2022

Receptionist

Neighborhood Health Servies Corporation
06.2018 - 08.2018

Hostess

Perkins Restaurant & Bakery
12.2017 - 06.2018

Associate of Science - Computer Science

Union County College

High School Diploma -

Bound Brook High School

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Zarah Slaughter