Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

ZaraLayna Hawksley

Amarillo

Summary

Dynamic Grocery Team Lead at Walmart with a proven track record in inventory management and strategic merchandising. Skilled in enhancing customer satisfaction and developing team members. Achieved improved profit margins through effective vendor relationships and reduced waste by implementing rigorous stock rotation practices. Committed to workplace safety and exceptional communication.

Professional grocery team lead with strong organizational and leadership skills. Demonstrated ability to manage inventory, oversee store operations, and drive sales growth. Known for fostering collaborative team environment and consistently achieving results. Reliable, adaptable, and skilled in customer service, staff training, and conflict resolution.

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Grocery Team Lead

Walmart
02.2025 - Current
  • Streamlined inventory management for efficient stock replenishment and accurate tracking.
  • Collaborated with cross-functional teams to maintain high standards in quality control and food safety procedures.
  • Developed strong vendor relationships for better pricing negotiations, improving profit margins.
  • Oversaw ordering processes, maintaining optimal inventory levels and minimizing waste through strategic purchasing decisions.
  • Reduced shrinkage rates through diligent monitoring of expiration dates and proper rotation practices.
  • Ensured compliance with all relevant health codes, regulations, and company policies in the execution of daily tasks within the grocery department.
  • Implemented effective merchandising techniques to enhance product visibility and drive sales.
  • Managed daily operations of the grocery department, ensuring smooth workflow and timely task completion.
  • Conducted regular performance reviews for staff members, identifying areas of improvement and guiding them towards professional development goals.

Grocery Stocker

Walmart
09.2023 - 02.2025
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
  • Answered customer questions and provided detailed product information.
  • Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.

Cashier

Walmart
09.2022 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Team Member

Chick-fil-A
03.2022 - 09.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

Bachelor of Science - Information Technology

Southern New Hampshire University
Hooksett, NH
05-2028

High School Diploma -

Homeschooled
Texas
04-2022

Skills

  • Inventory management
  • Strategic task assignment
  • Merchandising strategies
  • Scheduling coordination
  • Strategic merchandise arrangement
  • Team member development
  • Willingness to learn
  • Customer service
  • Attention to detail
  • Cleaning and sanitizing
  • Punctual and reliable
  • Workplace safety
  • Excellent communication
  • Customer service-focused

Certification

certified walkie stacker operator 2024 to present, walmart.

Certified power jack operator 2024 to present.

Interests

  • Music
  • Web Development and Design
  • Swimming
  • Electronics and Circuit Building
  • Coding and Programming

Timeline

Grocery Team Lead

Walmart
02.2025 - Current

Grocery Stocker

Walmart
09.2023 - 02.2025

Cashier

Walmart
09.2022 - 09.2023

Team Member

Chick-fil-A
03.2022 - 09.2022

Bachelor of Science - Information Technology

Southern New Hampshire University

High School Diploma -

Homeschooled

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