Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zarar Zaheer

Lewisville,US

Overview

7
7
years of professional experience
1
1
Certification

Work History

Account Manager

Sonogenic Ultrasound Services
Dallas, US
01.2022 - Current
  • Enhanced client satisfaction by resolving billing issues, contributing to a 25% improvement in client retention over six months.
  • Optimized operational processes to improve efficiency while ensuring compliance standards.
  • Coordinated teams for effective medical and administrative functions, streamlining workflows.
  • Anticipated market trends and client needs to develop targeted strategic solutions.
  • Initiated key process improvements that boosted efficiency, reducing task completion time by 25%, and improving compliance audit scores by 35%.
  • Led team development initiatives, cultivating a culture of accountability, collaboration, and performance.
  • Meticulously managed cash operations, reducing accounting errors by 40%, and significantly improving overall financial accuracy.
  • Trained and mentored new team members, leading to overall performance enhancement.

Assistant Manager, Operations

Pacific Dental Services
Pleasant Hill, US
01.2021 - 01.2022
  • Managed operations for dental practice, facilitating excellent patient support services, direction, and guidance.
  • Scheduled patient appointments and managed cancellations with agility, contributing to a 25% increase in on-time appointments, and a 15% boost in patient satisfaction.
  • Pitched and led team events to boost morale and foster team chemistry, resulting in a 25% increase in team satisfaction, and reduced turnover.
  • Provided clear, compassionate explanations, and closely observed patient comfort during procedures, helping patients feel at ease, and improving treatment success rates by 25%.
  • Oversaw budget and financial operations, managing cash flow and supply purchases within budget, resulting in a 15% overhead reduction through strategic cost analysis.

Insurance Collections Specialist

Pacific Dental Services
Dallas, US
01.2020 - 01.2021
  • Identified opportunities for process improvements that would increase efficiency in the collections process.
  • Updated account status and maintained accurate records of all collection activities.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Performed periodic audits of existing accounts receivable data sets.
  • Analyzed financial statements of debtors to determine feasible payment solutions.

Administrative Assistant

Sonogenic Ultrasound Services
Dallas, US
01.2018 - 01.2020
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.

Education

MBA - Healthcare Management

The University of Texas At Dallas
Richardson, TX
08-2025

Bachelor of Science - Healthcare Management

The University of Texas At Dallas
Richardson, TX
05-2021

Skills

  • Healthcare compliance
  • AI literacy
  • Process optimization
  • Public speaking
  • Client relationship management
  • Conflict mitigation
  • Team building
  • Healthcare analytics
  • Adaptability
  • KPI tracking
  • MS office

Certification

  • Project Management: Healthcare Projects (LinkedIn certification)
  • Process Improvement Foundations (LinkedIn certification)
  • Inventory Management Foundations (LinkedIn certification)
  • Excel: Using Solver for Decision Analysis (LinkedIn certification)

Timeline

Account Manager

Sonogenic Ultrasound Services
01.2022 - Current

Assistant Manager, Operations

Pacific Dental Services
01.2021 - 01.2022

Insurance Collections Specialist

Pacific Dental Services
01.2020 - 01.2021

Administrative Assistant

Sonogenic Ultrasound Services
01.2018 - 01.2020

MBA - Healthcare Management

The University of Texas At Dallas

Bachelor of Science - Healthcare Management

The University of Texas At Dallas

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Zarar Zaheer