Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zaraya Manderville

sales person
Melbourne,FL

Summary

Dynamic Automotive Sales Professional with a proven track record at Cocoa Ford, excelling in relationship building and negotiation. Leveraged strong product knowledge and adaptability to achieve high sales revenue, enhancing customer satisfaction through personalized service and effective follow-up. Skilled in utilizing CRM software to optimize client interactions and drive repeat business.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Automotive Sales Professional

Cocoa Ford
03.2025 - Current
  • Boosted repeat business through excellent rapport-building skills, fostering long-term client relationships.
  • Provided comprehensive after-sales support, addressing any concerns or questions from clients promptly.
  • Maintained a consistent pipeline of new prospects through networking efforts within the local community.
  • Utilized CRM software to manage leads, track communication, and improve overall client interactions.
  • Delivered exceptional product presentations, resulting in increased customer confidence and higher sales rates.
  • Leveraged social media platforms to engage potential buyers, promote dealership offerings, and expand brand reach.
  • Served as a liaison between customers and service departments, ensuring seamless post-sale experiences.
  • Negotiated deals skillfully, securing favorable terms for both the buyer and dealership while maintaining high profit margins.
  • Enhanced customer satisfaction through personalized service and diligent followup.
  • Assisted clients in selecting appropriate vehicle options by identifying their unique needs and preferences.

Sales Representative

AT&T
02.2023 - 03.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

GED -

Clearlake Education Center
Cocoa, FL

Skills

  • Strong negotiation skills
  • Adaptability to change
  • Data-driven decision making
  • Target achievement
  • Product knowledge expertise
  • Competitor analysis
  • Customer service
  • Friendly and enthusiastic
  • Negotiations strength
  • Relationship building
  • Appointment scheduling
  • Building rapport

Certification

  • Certified Automotive Sales Professional, The marathon group - April 11, 2025

Timeline

Automotive Sales Professional

Cocoa Ford
03.2025 - Current

Sales Representative

AT&T
02.2023 - 03.2025

GED -

Clearlake Education Center
Zaraya Mandervillesales person