Velma Spencer
Montebello,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Patient Access Liaison II
Keck Medicine of USC - Access Center
09.2020 - Current
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Verified patient insurance eligibility and entered patient information into system.
Community Resources Clerk
PIH Health Hospital - Whittier
05.2012 - 09.2020
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Facilitated staff training sessions on new software, enhancing overall productivity.
Education
Associate of Science - Oncology Data Specialist
Santa Barbara City College
Santa Barbara, CA12.2022
Skills
- Information Collection
- Customer Service
- Problem-Solving
- Team Collaboration
- Multitasking
- Excellent Communication
- Decision-Making
- Self Motivation
Timeline
Patient Access Liaison II
Keck Medicine of USC - Access Center
09.2020 - Current
Community Resources Clerk
PIH Health Hospital - Whittier
05.2012 - 09.2020
Associate of Science - Oncology Data Specialist
Santa Barbara City College
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