Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic

ZAREEN AZAM

KOTLI,PAKISTAN

Summary

Versatile professional with proven skills in organizing and coordinating events. Adept at multitasking, problem-solving, and ensuring seamless execution. Strong communicator with knack for building relationships and managing client expectations. Enthusiastic about creating memorable experiences and dedicated to delivering high-quality results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food and Beverage Manager

KRISPY & KRUNCHY
03.2024 - Current
  • Managing food and beverage operations of restaurant.
  • Leading a team of 12 staff members, providing training, coaching and performance evaluation.
  • Bringing up new ideas of menu deals for income growth.
  • Resolved customer complaints involving food or beverage quality and service.
  • Implement safety protocols for proper food handling, storage, and sanitation procedures to maintain a safe working environment.

ASSISTANT CATERING SUPERVISOR

EVENT MANAGEMENT FOOD & CATERING
05.2022 - 02.2024
  • Assisting in planning, organizing, and supervising catering events and functions
  • Coordinating with chefs, kitchen staff, and vendors to ensure quality food and beverages service
  • Maintaining high standards of customer service, hygiene and safety
  • Assisting in training and supervising catering staff
  • Handling customer inquiries and complaints in a professional manner

Intern

Marvelous Catering Services
11.2021 - 02.2022
  • Coordinated with department heads to identify training needs and develop bespoke sessions tailored to specific roles
  • Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency
  • Inspected products and services to comply with quality standards
  • Met budget targets through responsible planning and resource allocation
  • Managed complaints with calm, clear communication and problem-solving

Education

English Language Course -

Future Ways Academy
01.2022

HOSPITALITY & CATERING -

R&S SCHOOL OF MANAGEMENT
01.2021

Skills

  • Care home menu planning
  • Kitchen management
  • Allergen awareness
  • Hospitality service expertise
  • Stock making
  • Budget management
  • Operations management
  • Staff supervision

Certification

  • International English Lang. Testing System (IELTS), BRITISH COUNCIL, 2023
  • English Language Course, Future Ways Academy, 2022
  • HOSPITALITY & CATERING, R&S SCHOOL OF MANAGEMENT, 2021

Hobbies and Interests

  • Cooking
  • Internet
  • Book Reading

Timeline

Food and Beverage Manager

KRISPY & KRUNCHY
03.2024 - Current

ASSISTANT CATERING SUPERVISOR

EVENT MANAGEMENT FOOD & CATERING
05.2022 - 02.2024

Intern

Marvelous Catering Services
11.2021 - 02.2022

HOSPITALITY & CATERING -

R&S SCHOOL OF MANAGEMENT

English Language Course -

Future Ways Academy

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