Zareen Maknojeea

Restaurant Manager

JiwanLLC

01.2018 - 11.2024

Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.

Sales Manager

Adora Jeweler

01.2014 - 12.2018

Sales Manager

Elegant Jewelers

01.2005 - 12.2014

Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Sales Associate

Prince Jewelers

01.1998 - 12.2005

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Collaborated with team members to achieve monthly sales targets.
Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
Coordinated sales promotions and events to drive store traffic and increase sales volume.
Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Resolved customer complaints with patience and understanding, restoring customer confidence.
Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Monitored sales trends to adjust sales strategies and meet changing customer demands.
Managed efficient cash register operations.
Listened to customer needs and desires to identify and recommend optimal products.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Developed strong rapport with customers and created positive impression of business.
Performed cash, card, and check transactions to complete customer purchases.

Summary

Overview

Work History

Restaurant Manager

Sales Manager

Sales Manager

Sales Associate

Education

Intermediate Certificate - Arts

Skills

Languages

Timeline

Restaurant Manager

Sales Manager

Sales Manager

Sales Associate

Intermediate Certificate - Arts

Similar Profiles

Kathy LeKathy Le

Anaya JohnsonAnaya Johnson

Ilea ShutlerIlea Shutler