Zaria Atkinson
Tucker,GA
Summary
Compassionate healthcare worker with hands-on experience providing companionship and emotional support to patients. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive communication with patients and providing quality patient care. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
4
4
years of professional experience
Work History
Caregiver Attendant
Caregivers Services
02.2024 - 11.2024
- Assisted clients with activities of daily living such as bathing, dressing and grooming.
- Provided compassionate care while ensuring client safety and comfort.
- Monitored vital signs and reported changes to medical staff.
- Administered medications in accordance with physician's orders.
- Transported patients to medical appointments utilizing wheelchairs.
- Recorded patient information such as condition, diet and progress reports.
- Performed light housekeeping duties including laundry and meal preparation for clients.
Front Desk Receptionist
Gwinnett Clinic
09.2022 - 01.2024
- Assisted with scheduling appointments for clients and visitors.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Updated customer information in databases regularly to ensure accuracy of records.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Brand Ambassador
Macy's
03.2021 - 08.2022
- Developed and executed brand awareness campaigns to increase customer engagement.
- Provided detailed reports on promotional activities and sales results.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Still Attending - Surgical Technology
Gwinnett Technical College
Lawrenceville, GA05-2026
High School Diploma -
BrookWood High School
Snellville, GA08-2022
Skills
- Patient assistance
- Medical Terminology
- HIPAA Compliance
- Customer Service and Communication
- Electronic Prescribing System
- Retail
- Multitasking
- Organization
- Calm Under Pressure
- Time Management
- Data Management
Timeline
Caregiver Attendant
Caregivers Services
02.2024 - 11.2024
Front Desk Receptionist
Gwinnett Clinic
09.2022 - 01.2024
Brand Ambassador
Macy's
03.2021 - 08.2022
Still Attending - Surgical Technology
Gwinnett Technical College
High School Diploma -
BrookWood High School
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