Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zaria Barber

McKinney,TX

Summary

Dynamic professional with a solid foundation in customer service and meeting expectations, honed at prestigious employers. Expert in client service and strategic planning, I excel in driving customer satisfaction and meeting deadlines. Skilled in utilizing excel spreadsheets, and great verbal or written communication. My approach combines meticulous organization with exceptional communication, achieving notable success in fast-paced customer service oriented environments.

Overview

3
3
years of professional experience

Work History

Customer Care Representative

TEKsystems
10.2024 - Current
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.

Customer Service Representative

Amazon
02.2022 - 09.2024
  • Responded to customer requests for products, services, website navigation, and order issues.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Sales Associate

Bath & Body Works Inc.
07.2021 - 01.2022


  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

High School Diploma -

McKinney North High School
McKinney, TX
05.2022

Skills

  • Customer service
  • Inbound customer service
  • Data entry
  • Call center experience
  • Client Service
  • Excel Spreadsheets
  • Meeting Deadlines
  • Sales Strategies
  • Verbal and Written Communication
  • Sales Trends

Timeline

Customer Care Representative

TEKsystems
10.2024 - Current

Customer Service Representative

Amazon
02.2022 - 09.2024

Sales Associate

Bath & Body Works Inc.
07.2021 - 01.2022

High School Diploma -

McKinney North High School

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Zaria Barber