Zaria Braswell
Detroit,MI
Summary
Dynamic Shift Leader at Beyond Juicery And Eatery with a proven track record in team supervision and customer service management. Skilled in conflict resolution and maintaining operational excellence, I successfully trained new employees and enhanced customer satisfaction through effective problem-solving and motivational leadership. Committed to fostering a positive work environment.
Overview
1
1
year of professional experience
Work History
Shift Leader
Beyond Juicery And Eatery
01.2024 - Current
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Skills
- Positive attitude
- Team leadership
- Problem-solving
- Flexible schedule
- Strong verbal and written communication
- Creative problem solving
- Customer service management
- Conflict resolution
- Motivational leadership
- Team supervision
Timeline
Shift Leader
Beyond Juicery And Eatery
01.2024 - Current