ZARIA EDMOND
Jacksonville
Summary
Highly organized and hard-working individual seeking a responsible career opportunity to fully utilize training and skills. Committed to excellence, aiming to make a significant contribution to company success.
Overview
8
8
years of professional experience
Work History
Bridal Sales Consultant
David’s Bridal
11.2023 - Current
- Increased store visibility through effective social media promotion and participation in local bridal events, attracting new clientele and boosting sales.
- Assisted in achieving monthly sales targets through effective upselling techniques and product knowledge.
- Increased bridal sales by providing personalized consultations and styling advice to bridestobe.
- Sold and fitted Product for brides-to-be.
- Contributed to a positive store atmosphere by maintaining an organized and visually appealing sales floor.
- Provided expert guidance on wedding dress styles, fabrics, and accessories, helping brides make informed decisions for their special day.
- Participated in staff meetings and training sessions to stay informed about store policies, procedures, promotions, and products.
Party Department Head
Rigby's Entertainment Complex
06.2022 - 12.2023
- Managed and processed payments for all events.
- Organized and coordinated assignments for the weekend.
- Completed all mandated opening tasks and efficiently executed closing responsibilities.
- Managed office operations during peak weekend hours.
- Managed discussions on essential event information through direct phone calls.
Deposit Customer Service Representative
TTEC
04.2023 - 09.2023
- Assisted members with account maintenance and updated their information.
- Continually updated knowledge of evolving policies.
- Utilized diverse software tools to support members effectively.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
PARTY HOST
RIGBY'S ENTERTAINMENT COMPLEX
07.2019 - 06.2022
- Created enjoyable experiences that led to increased guest loyalty.
- Enthusiastically leading party's/event guests through different activities while interacting and participating with the group during their event
- Monitored events to ensure a seamless and unforgettable guest experience.
- Completed required tasks for opening, closing, and side duties.
- Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
- Acted as a strong brand ambassador by maintaining a professional demeanor at all times while representing the company during events.
FOOD SERVICE WORKER
GOLDEN CORRAL
06.2017 - 06.2019
- Prepared hand-made yeast rolls, cakes, pies, specialty desserts and food items
- Prepared breakfast and lunch items on weekends to meet production needs
- Completed use and following of the buffet production system to ensure quality and shelf life compliance
- Ensured that every product in the bakery is always fresh, tasty, visually appealing and hot, when appropriate
- Maintained quality by preparing all products following Golden Corral recipes and standards
- Maintained proper portioning and recipe yields.
Education
Medical Billing & Coding -
Keiser University
Jacksonville, FLHIGH SCHOOL DIPLOMA - Diploma
NORTHSIDE HIGH SCHOOL
Warner Robins, GA05.2017
Skills
- Food service
- Customer service
- Ability to work under pressure
- Money transactions
- Multi-tasking
- Detailed oriented
Timeline
Bridal Sales Consultant
David’s Bridal
11.2023 - Current
Deposit Customer Service Representative
TTEC
04.2023 - 09.2023
Party Department Head
Rigby's Entertainment Complex
06.2022 - 12.2023
PARTY HOST
RIGBY'S ENTERTAINMENT COMPLEX
07.2019 - 06.2022
FOOD SERVICE WORKER
GOLDEN CORRAL
06.2017 - 06.2019
Medical Billing & Coding -
Keiser University
HIGH SCHOOL DIPLOMA - Diploma
NORTHSIDE HIGH SCHOOL
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