Adaptable Office Management with expertise in budgeting, data entry, and communications. Proven ability to streamline offices for enhanced functionality and productivity. Skilled in providing efficient support to visitors and staff.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Manager
Kraft YMCA
Holly Springs, North Carolina
04.2022 - Current
Assisted with the preparation of budgets, forecasts and financial statements.
Developed and implemented office policies and procedures.
Supervised staff members, organized schedules and delegated tasks.
Maintained filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Provided administrative support to management team including preparing reports and presentations.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Managed, scheduled and coordinated office functions and activities for employees.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Nurturing, supporting, and implementing disciplinary actions for kids in K-8th grade.
Volunteer
Operation Nahyelle, Inc.
Fuquay-Varina, NC
06.2021 - Current
Participating in weekly food and clothing distributions.
Collaborated with other volunteers to create a positive work environment.
Participated in team-building exercises to strengthen relationships among volunteers.
Served as an ambassador for the organization at community outreach events.
Provided guidance and support to fellow volunteers during their shifts.
Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
Education
Some College (No Degree) - Finance
North Carolina A & T State University
Greensboro, NC
Skills
Microsoft Excel Expert Certification
Community Service
Positive Attitude
Organized and Efficient
Customer Service
Relationship Building
Presentation Design
Scheduling and calendar management
Office Management
Certification
Microsoft Excel Expert
Emergency Medication Administration Training (EMAT)
CPR/AED for Profession Rescuers with Administering Emergency Oxygen and First Aid