Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zaria Lewis

Pontiac,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Medical Assistant

urgent care
Rochester Hills, MI
03.2024 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Organized patient charts before each day's clinic sessions began.
  • Collected samples from patients for laboratory testing purposes.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Organized charts, documents and supplies to maintain team productivity.

Coordinator

Tjmaxx
Auburn Hills, MI
10.2023 - 03.2024
  • Coordinated with other departments to ensure projects were completed on time and within budget.
  • Organized team events to promote a positive work environment.
  • Conducted regular training sessions for staff members on new software programs or processes.
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Conducted interviews with potential candidates for open positions within the organization.
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Resolved customer complaints or answered customers' questions.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Guided employees in handling difficult or complex problems.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.

Receptionist

Salon
Farmington Hills, MI
01.2023 - 09.2023
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Updated daily log book with information about visitors entering the premises.
  • Assisted with special projects assigned by management when required.
  • Prepared welcome packages for new hires containing relevant paperwork and other important details.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.

Education

High School Diploma -

Lake Orion Highschool
Lake Orion, MI
06-2024

Skills

  • Patient-focused care
  • Indirect Patient Care
  • Data Entry
  • Phlebotomy
  • Medical Billing
  • Patient Scheduling
  • Payment Collection
  • Medical Terminology
  • HIPAA Compliance
  • Procedure Assistance
  • Vital sign monitors
  • Specimens collection and processing
  • Needs assessments
  • Preparing specimens and samples
  • Direct Patient Care
  • Electrocardiography (EKG)
  • CPR
  • Clinical Documentation
  • Patient Assessments
  • Stocking supplies
  • Insurance Verification
  • Reliable transportation
  • Compassionate
  • Venipuncture and phlebotomy
  • Proper sterilization techniques
  • Restocking lab supplies
  • Professional Bedside Manner
  • Immunization Administration
  • Human anatomy and physiology
  • Certified in Basic Life Support (BLS)
  • Appointment Setting
  • Customer Service
  • Infection control procedures
  • Understands medical procedures

Accomplishments

  • HOSA NATIONALS GOLD MEDIAL
  • GRADUATED WITH HONORS
  • EARLY COLLEGE NURSING PROGRAM GRADUATE

Timeline

Medical Assistant

urgent care
03.2024 - Current

Coordinator

Tjmaxx
10.2023 - 03.2024

Receptionist

Salon
01.2023 - 09.2023

High School Diploma -

Lake Orion Highschool

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Zaria Lewis