Summary
Overview
Work History
Education
Skills
References
Locations
Affiliations
References
Timeline
Hi, I’m

Zaria Nicholas

Homestead,FL

Summary

Dynamic Retail Operations Specialist with a proven track record at Ocean Reef Club, excelling in inventory management and vendor relations. Adept at leveraging data analysis to enhance productivity and drive sales growth. Skilled in Microsoft Office and fostering team collaboration, resulting in improved operational efficiency and customer satisfaction.

Overview

10
years of professional experience

Work History

Ocean Reef Club
Key Largo, Florida

Retail Operations & Inventory Specialist
03.2021 - Current

Job overview

  • Developed and implemented efficient operational strategies to optimize productivity and reduce costs.
  • I collaborated with multiple outlets I oversee on inventory and visual updates.
  • Cultivated strong relationships with vendors, buyers, and internal teams, such as Marketing, Accounting, and Recreation.
  • Conducted regular audits of store operations to ensure adherence to company policies, procedures, and loss prevention measures.
  • Provided regular performance evaluations of staff members, providing constructive feedback, and identifying areas for improvement.
  • Managed and maintained accurate inventory records for nine high-volume retail stores.
  • Implemented an efficient system for receiving, organizing, and shelving new merchandise.
  • Assisted in the preparation of purchase orders based on demand forecasts and sales data analysis.
  • Served as a liaison between suppliers/vendors regarding order status updates or changes in delivery schedules.
  • Proofread documents for grammar errors before distribution to maintain professionalism.
  • Managed the accounts receivable process, including invoicing, payment tracking, and collections.

DSW
Gainesville

Assistant Manager
09.2019 - 07.2021

Job overview

  • Reviewing the company’s financial reports to apply to the business every shift.
  • Analyzed sales data to identify trends and opportunities for improvement, implementing effective strategies accordingly.
  • Conducted regular inventory checks to maintain accurate stock levels, and minimize loss due to shrinkage.
  • Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team.
  • Developed employee schedules based on business needs, while optimizing staffing levels during peak hours.
  • Maintained accurate records of daily financial transactions, including daily sales reports, invoices, receipts, and bank deposits.
  • Coordinated special events or promotions within company guidelines and restrictions.
  • Increased overall store profitability by analyzing product performance data and sales reports.
  • Managed inventory levels, ensuring adequate stock availability while minimizing excess or obsolete items.
  • Receiving freight with counting accuracy and checking for discrepancies in pallet count.

Victoria's Secret
Gainesville

Supervisor
04.2017 - 08.2019

Job overview

  • Managed a team of 10 sales associates, providing guidance and support to ensure the achievement of individual and departmental sales targets.
  • Developed and executed strategies to drive sales growth, increasing overall department revenue.
  • Analyzed sales data and market trends to identify opportunities for improvement, and implemented targeted initiatives that led to a percent increase in average transaction value.
  • Merchandised and maintained high-impact displays for fragrances, cosmetics, and skincare products in alignment with Victoria’s Secret brand standards.
  • Conducted regular inventory checks and replenished high-demand beauty SKUs to ensure product availability.
  • Supported fragrance launches through strategic placement and storytelling.

Vineyard Vines
Key Largo

Supervisor
10.2015 - 08.2019

Job overview

  • Payroll co-manager
  • Completed a comprehensive training program in all aspects of management, including sales, operations, and customer service.
  • Assisted store managers with daily operations, including inventory management, staff scheduling, and customer service.
  • Collaborated with cross-functional teams to improve operational efficiency and streamline processes.
  • Trained new employees on company policies, procedures, and product knowledge to ensure consistent quality of service.
  • Coordinated special events or promotions within the store to drive customer engagement and increase sales volume.
  • Developed effective merchandising strategies that increased product visibility, resulting in a 35% boost in sales.
  • Led weekly team meetings to communicate goals, provide updates on performance metrics, and address concerns or challenges.
  • Designed and executed compelling visual displays that increased foot traffic.
  • Trained and mentored staff on product knowledge and customer service techniques.

Education

Florida Atlantic University
Key Largo

Certification from Hospitality & Tourism Management
05.2025

Santa Fe College
Gainesville

A.S. from Business Administration
01.2017

Skills

  • Microsoft Office proficiency
  • Dayforce and Agylisis
  • Book4Time expertise
  • Birchstreet and Eatec
  • Wholesale purchasing
  • Inventory management
  • Database management
  • Warehouse organization
  • Inventory recording

References

  • Dora Jimenez, 305.910.1173, Manager
  • Niya Smith, 352.213.8978, Associate
  • Natalie Ramos, 305-367-5986, Manager
  • Jill Barron, 678.779.2855, Director of Spa
  • Anna Lopez, 405.827.5735, Manager
  • Jayleen Castro, 786.537.6305, Accounting Generalist

Locations

  • Key Largo, Key Largo, FL, 33037
  • Gainesville, Gainesville, FL, 32601

Affiliations

  • Participated in company 5k

References

References available upon request.

Timeline

Retail Operations & Inventory Specialist

Ocean Reef Club
03.2021 - Current

Assistant Manager

DSW
09.2019 - 07.2021

Supervisor

Victoria's Secret
04.2017 - 08.2019

Supervisor

Vineyard Vines
10.2015 - 08.2019

Florida Atlantic University

Certification from Hospitality & Tourism Management

Santa Fe College

A.S. from Business Administration

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