Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Zaria Ruffin

Philadelphia,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Wax Specialist

European Wax Center
07.2021 - Current
  • Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
  • Increased repeat business through excellent customer service and personalized treatment recommendations.
  • Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
  • Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
  • Assisted in training new Wax Specialists, sharing best practices and techniques for efficient service delivery.

Waitress/Bartender

Tasties Restaurant
05.2018 - 07.2022
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Receptionist

Endo Pharmaceutical
03.2019 - 10.2020
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.

Shipping and Receiving Associate

Amazon Flex
06.2017 - 02.2018
  • Streamlined shipping processes by implementing efficient packing techniques and inventory management.
  • Increased productivity by consolidating shipments based on destination, streamlining delivery schedules.
  • Demonstrated strong attention to detail when inspecting received items for defects or damage before accepting deliveries into inventory storage areas.

Cashier

Yapple Yogurt
08.2015 - 08.2016
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Greeted customers entering store and responded promptly to customer needs.

Camp Counselor

Eleone Summer Dance Camp
06.2014 - 08.2014
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.

Education

Licensed Esthetician - Esthetics

Jean Madeline Aveda Institute
Philadelphia, PA
08.2020

Some College (No Degree) -

Indiana University of Pennsylvania
Indiana, PA

High School Diploma -

Archbishop John Carroll High School
Radnor, PA
06.2016

Skills

  • Microsoft Office; Word, Excel & PowerPoint
  • Exceptional versatility and adaptability
  • Excellent communication
  • Customer service
  • Speed
  • Punctuality
  • Advanced hair removal trained
  • Appointment Scheduling
  • Maintaining supplies
  • Decision-Making
  • Cash Register Operation
  • Product Sales
  • Self Motivation
  • Reliability
  • Team Collaboration
  • Product Knowledge
  • Desktop and Laptop Computers
  • Staff Supervision
  • Employee Training
  • Multitasking
  • Problem-solving abilities
  • Social skills
  • Organizational Skills
  • Payment Processing
  • Greeting and Seating Clients
  • Tech-Savvy
  • Time Management
  • Telephone skills
  • Mail handling
  • Typing Speed
  • Professionalism
  • Goal Setting

Volunteer Experience

Peace & Love Anti-Violence Organization, Philadelphia, PA, 09/2010, 2014, Helped with fundraisers, Promoted the organization on social media

Timeline

Wax Specialist

European Wax Center
07.2021 - Current

Receptionist

Endo Pharmaceutical
03.2019 - 10.2020

Waitress/Bartender

Tasties Restaurant
05.2018 - 07.2022

Shipping and Receiving Associate

Amazon Flex
06.2017 - 02.2018

Cashier

Yapple Yogurt
08.2015 - 08.2016

Camp Counselor

Eleone Summer Dance Camp
06.2014 - 08.2014

Licensed Esthetician - Esthetics

Jean Madeline Aveda Institute

Some College (No Degree) -

Indiana University of Pennsylvania

High School Diploma -

Archbishop John Carroll High School

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Zaria Ruffin