Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zaria Turner

Chicago,IL

Summary

Dynamic and results-driven professional with extensive experience at Walmart Inc., excelling in customer relations and inventory oversight. Proven ability to enhance front-end efficiency and boost sales through strategic engagement. Strong communicator with a knack for problem-solving, dedicated to delivering exceptional service and fostering customer loyalty.

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.

Experienced with customer interaction and maintaining store presentation. Utilizes effective communication to ensure customer satisfaction and smooth transactions. Knowledge of inventory management and visual merchandising to support sales goals.

Qualified with robust background in managing front-desk operations and enhancing client experiences in high-paced salon environment. Successfully coordinated appointment scheduling and provided exceptional customer service, ensuring smooth daily operations. Demonstrated strong multitasking abilities and effective communication skills.

Overview

5
5
years of professional experience

Work History

Front End Associate

Local Market
01.2021 - 04.2022
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained store displays and merchandise organization, ensuring a visually appealing environment.
  • Processed transactions accurately using point-of-sale systems, contributing to operational efficiency.
  • Collaborated with team members to manage inventory levels, minimizing stock discrepancies.
  • Answered questions about store policies and addressed customer concerns.
  • Fostered positive shopping experience, greeting customers with smile and offering help in locating products.
  • Maintained up-to-date knowledge of store policies and promotions to provide accurate information to customers.

Hair Salon Receptionist

Beauty Pro
09.2022 - 10.2023
  • Managed front desk operations, greeting clients and scheduling appointments efficiently.
  • Handled phone inquiries and provided exceptional customer service to enhance client satisfaction.
  • Maintained accurate records of services rendered and processed payments promptly.
  • Monitored inventory levels, assisting in ordering supplies to support salon operations.
  • Implemented organizational systems that improved appointment management efficiency.
  • Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.
  • Facilitated communication between clients and stylists ensuring clear understanding of desired outcomes leading to greater customer satisfaction.
  • Boosted salon revenue by upselling salon products and services during appointment bookings.

Front End Associate

Pete's Fresh Market
05.2023 - 10.2023
  • Maintained clean and organized displays, ensuring compliance with store standards.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Electronic Sale Associate

Walmart Inc.
05.2024 - 11.2024
  • Conducted regular quality checks to uphold standards and address inconsistencies promptly.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Improved reporting accuracy, implementing new data management system.
  • Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.

Front End Associate

Jewel-Osco Pharmacy
11.2024 - Current
  • Implemented visual merchandising strategies that improved product visibility and sales potential.
  • Resolved customer complaints promptly, fostering positive relationships and loyalty.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Collaborated with restocking team to ensure high-demand products were always available.
  • Assisted in training new hires, sharing knowledge and best practices for front end operations.
  • Supported marketing initiatives, distributing flyers and informing customers about upcoming sales events.
  • Increased sales of promotional items, engaging customers with product benefits and special offers.

Education

GED -

Olive-Harvey College
Chicago, IL
03-2024

Skills

  • Prioritization and scheduling
  • Reporting proficiency
  • Front-end efficiency improvement
  • Product management
  • Retail transactions
  • Basic accounting
  • Reception management
  • Telephone support
  • Consumer relations
  • Inventory oversight
  • Problem-solving aptitude
  • Effective group contribution
  • Cash handling
  • Strong communication and interpersonal skills
  • Adaptable and flexible

Timeline

Front End Associate

Jewel-Osco Pharmacy
11.2024 - Current

Electronic Sale Associate

Walmart Inc.
05.2024 - 11.2024

Front End Associate

Pete's Fresh Market
05.2023 - 10.2023

Hair Salon Receptionist

Beauty Pro
09.2022 - 10.2023

Front End Associate

Local Market
01.2021 - 04.2022

GED -

Olive-Harvey College

Similar Profiles

CREATE PROFILE