Junior at NYU studying Psychology with a focus on African American mental health, passionate about breaking the stigma around mental health in the Black community and advocating for accessible, culturally competent care. Interested in sports psychology and assessing childhood trauma, aiming to create lasting change through research, advocacy, and direct support. Experienced in hospitality, retail, and social media marketing, with skills in guest services, front desk operations, POS systems, upselling, and brand representation through fashion retail and professional modeling. Known for strong communication, relationship-building, and excelling in fast-paced environments.
I enjoyed working at Life Time, where I had the opportunity to interact with people daily. As a natural conversationalist, I enjoyed building relationships while ensuring guests had a great experience. This role also strengthened my conflict resolution skills, allowing me to handle challenges effectively and create a positive atmosphere
I provided exceptional customer service by greeting guests, accommodating their needs, and ensuring a welcoming atmosphere. Developed strong communication skills through answering phones and managing guest inquiries. Operated the POS system efficiently while collaborating with team members to create a smooth and enjoyable dining experience. This role also enhanced my ability to build relationships, resolve conflicts, and work effectively in a fast-paced environment.