Zariah Coleman
Brandywine,MD
Summary
Practical Lifeguard with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations. Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Reliable employee seeking any position commensurate with my abilities. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker seeking entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Practical Manager with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
CPR Certification, AED Certification, Lifeguard Training, First
Work History
Pool Manager/Certified Lifeguard
Paradise Pool Services, LLC
05.2022 - 07.2022
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Responded to emergency situations in a timely, efficient manner.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Inspected and tested pool equipment functionality to minimize hazards.
- Inspected pools and pools areas for adherence to safety protocols.
- Attentively monitored swimmers to identify distress.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Entered water immediately to pull struggling swimmers to safety.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Adjusted pool chemical balance to maintain general water cleanliness
- Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings
- Maintained filtration system and other aquatic systems within facility to support proper operations
- Performed regular safety inspections of pools and equipment to reduce hazards
- Conducted research and analysis of market trends to determine potential opportunities for growth
- Inspected equipment and facilities for signs of wear or damage impacting safety
Cashier
Food Lion
03.2020 - 05.2020
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs
- Handled cash with high accuracy and took care to check bills for fraud
- Monitored self-checkout systems and provided help in resolving complex problems
- Tallied cash drawer at beginning and end of each work shift
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
- Addressed customer needs and made product recommendations to increase sales
- Operated cash register to record transactions accurately and efficiently
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Responded promptly to requests for assistance, spills and customer inquiries
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences
Cashier
Walmart
11.2019 - 02.2020
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier
Giant Food Stores
06.2019 - 10.2019
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Responded promptly to requests for assistance, spills and customer inquiries
- Greeted customers entering store and responded promptly to customer needs
- Monitored self-checkout systems and provided help in resolving complex problems
- Tallied cash drawer at beginning and end of each work shift
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Addressed customer needs and made product recommendations to increase sales
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences
- Identified and resolved discrepancies and errors in customer accounts
- Operated cash register to record transactions accurately and efficiently
- Worked flexible schedule and extra shifts to meet business needs
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
- Assisted customers with returns, refunds and resolving transaction issues
- Welcomed customers and helped determine their needs
Team Member
Sky Zone Trampoline Park
06.2017 - 08.2018
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Operated register to process payments and collect cash payment for order totals.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
High School Diploma -
Henry E Lackey High School
Indian Head, MD 08.2015 - 05.2019
Skills
- First Aid
- Swimming Lessons
- Safety Training
- Public Safety
- Program Management
- Lifeguard Procedures
- Complex Problem-Solving
- Problem Resolution
- Emergency Medical Treatment
- People Skills
- CPR Certification
- AED Certification
- Driving
- Water Quality Testing
- Money Handling
- Cash Counting Machine Operations
- Time Management Skills
- Identification Checks
- Credit and Cash Transactions
- Cash Register Systems
- Order Packaging
- Currency Counting
- Hospitality and Accommodation
- Scanner Operation
- Customer Service Excellence
- Product Location
- Cashier Oversight
- Coin and Currency Counting
- Bagging and Packaging
- Cooperative Attitude
- Payment Collection
- Service Minded
- Credit Card Payment Processing
- Active Listening
- Computer Proficiency
Certification
- First Aid/CPR Certified
- AED Certification
- Lifeguard Training
- First Aid Certification
- Driver's License
Timeline
Pool Manager/Certified Lifeguard
Paradise Pool Services, LLC
05.2022 - 07.2022
Cashier
Food Lion
03.2020 - 05.2020
Cashier
Walmart
11.2019 - 02.2020
Cashier
Giant Food Stores
06.2019 - 10.2019
Team Member
Sky Zone Trampoline Park
06.2017 - 08.2018
High School Diploma -
Henry E Lackey High School
08.2015 - 05.2019
- First Aid/CPR Certified
- AED Certification
- Lifeguard Training
- First Aid Certification
- Driver's License
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