Zariah Arnold-Stephens
Washington,DC
Summary
A versatile professional with experience in customer service, food service, and youth program leadership. At Urban Air Trampoline and Adventure Park, demonstrated expertise in creating engaging experiences, team leadership, and prioritizing safety and collaboration. Skilled in public speaking and adapting to varied situations, consistently boosting guest satisfaction and team performance. Proficient in food preparation, cleanliness, and customer service, showcasing reliability, efficiency, and a positive attitude in fast-paced environments. As a Camp Counselor, leveraged a background in childhood education and sports to supervise activities that fostered sportsmanship and self-confidence. Strong communication and relationship-building skills enabled the achievement of program goals.
Overview
4
4
years of professional experience
Work History
Party Host
Urban Air Trampoline and Adventure Park
03.2024 - Current
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Planned parties according to customer specifications.
Crew Leader
Mcdonald's
01.2022 - 03.2024
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
Camp Counselor
Propel Schools Summer Camp
06.2021 - 08.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Education
Bachelor of Science - Psychology
Howard University
Washington, DC05-2028
High School Diploma -
Propel Andrew Street High School
Munhall Pa 06-2024
Skills
- Team player attitude
- Effective multitasking
- Teamwork and collaboration
- Party scheduling
- Customer service
- Adaptable nature
- Public speaking confidence
Timeline
Party Host
Urban Air Trampoline and Adventure Park
03.2024 - Current
Crew Leader
Mcdonald's
01.2022 - 03.2024
Camp Counselor
Propel Schools Summer Camp
06.2021 - 08.2021
Bachelor of Science - Psychology
Howard University
High School Diploma -
Propel Andrew Street High School
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