Zariah Miles
Rock Hill
Summary
Passionate Montessori Teacher with background fostering nurturing and inspiring environments for young minds. Skilled in creating engaging lesson plans rooted in Montessori principles, emphasizing independence and respect for child's natural psychological development. Strengths include effective communication, patience, creativity and adaptability, all of which have been instrumental in shaping holistic learning experiences for students.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Montessori Teacher
Freedom Montessori
Rock Hill
03.2024 - Current
- Created a nurturing, supportive learning environment that encouraged children to explore and learn independently.
- Provided instruction in language, mathematics, science, art, music, geography and other areas according to Montessori philosophy.
- Communicated effectively with colleagues to ensure smooth operation of the school day.
- Monitored students' behavior during recess periods ensuring safety of all students.
- Supervised students in the classroom while maintaining discipline policies in accordance with school guidelines.
Customer Service Representative/ Collector
Oakmont Group
North Carolina
04.2023 - 03.2024
- Resolved customer issues promptly, enhancing overall guest experience and retention.
- Implemented cost-saving measures, leading to noticeable reduction in waste and expenses.
- Managed overdue accounts, achieving 85% recovery, improving cash flow.
- Utilized CRM tools to track interactions, ensuring accurate records.
- Collaborated with team to develop strategies, resulting in improved efficiency.
- Analyzed customer feedback, implementing changes that increased retention.
Assistant Manager
Hibbett Sports
Rock Hill
06.2022 - 01.2023
- Managed daily operations, enhancing team efficiency and achieving sales targets.
- Trained and mentored staff, fostering a collaborative work environment.
- Analyzed sales data to optimize inventory, leading to improved stock management.
Crew Leader
Mcdonalds
Rock Hill
02.2020 - 06.2022
- Led team to enhance service efficiency, boosting customer satisfaction and operational flow.
- Managed daily operations, achieving consistent high-quality service and team performance.
- Trained new staff, improving team skills and reducing onboarding time significantly.
Childcare Worker
Flint Hill Baptist Church
Rock Hill
02.2019 - 04.2021
- Guided children's growth through engaging activities, fostering curiosity and development.
- Ensured safety by adhering to protocols, maintaining a secure and healthy environment.
- Developed creative curriculum enhancements, introducing new learning methods.
- Adapted activities to accommodate diverse learning styles and abilities.
- Partnered with fellow educators to design and execute age-appropriate activities, promoting curiosity and cognitive development.
Education
Some College -
York Technical College
Rock Hill05.2024
High School Diploma -
Northwestern High School
Rock Hill05.2023
Skills
- Team Building
- Customer Engagement
- Conflict Resolution
- Time Management
- Leadership
- Data Entry
- Customer Support
- Babysitting
- Classroom management
- Child development
- Problem solving
- Basic skills teaching
References
- LaTonya Miles, 803-415-6265
- LaKeisha Miles, 803-370-9135
- Christina Boulware, 803-323-7030
Timeline
Montessori Teacher
Freedom Montessori
03.2024 - Current
Customer Service Representative/ Collector
Oakmont Group
04.2023 - 03.2024
Assistant Manager
Hibbett Sports
06.2022 - 01.2023
Crew Leader
Mcdonalds
02.2020 - 06.2022
Childcare Worker
Flint Hill Baptist Church
02.2019 - 04.2021
Some College -
York Technical College
High School Diploma -
Northwestern High School