Zariah Vega
San Antonio,TX
Summary
Demonstrates versatility in various roles and excels in time management and customer satisfaction. Strong skills in safe food handling, team collaboration, and creating positive dining experiences. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Specialist
Allen Tharp
03.2024 - Current
- Prepared components for foods such as soups, entrees and side dishes.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Implemented employee training programs to increase overall knowledge and performance within the food service department.
- Kept surfaces, tools and equipment clean and sanitized.
- Demonstrated versatility in adapting quickly to changing demands in various roles such as cook, server or cashier when required.
- Spearheaded efforts to achieve high health inspection scores through diligent adherence to sanitation guidelines and regulations.
- Collaborated with team members to maintain a positive work environment and exceptional service standards.
- Utilized time management skills effectively prioritizing tasks under pressure ensuring smooth operations during busy periods.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Cleaned and organized kitchen, dining and service areas.
- Set up and broke down food service lines quickly to maintain service flow.
- Learned other teammates' work tasks to train as backup.
- Developed and maintained positive relationships with customers to enhance service.
Breakfast Attendant
Marriot Hotel
06.2022 - 08.2022
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
- Prepared various breakfast dishes, resulting in a diverse and satisfying menu to cater to guest preferences.
- Managed time efficiently to complete all assigned tasks before the start of breakfast service each day.
- Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
- Enhanced customer satisfaction by promptly and efficiently preparing breakfast items.
- Ensured cleanliness of dining area, maintaining a welcoming environment for guests.
- Assisted with bussing tables and cleaning up spills.
- Greeted customers and provided menus upon arrival to dining room.
Car Hopper
Sonics Drive In
03.2021 - 09.2021
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Built customer loyalty with friendly, attentive service and a genuine interest in satisfying their dining needs.
- Developed strong rapport with regular customers, fostering a welcoming environment that encouraged repeat visits.
- Assisted in training new car hoppers, sharing best practices for efficient service and effective communication.
- Maintained updated knowledge of menu offerings and daily specials, effectively answering customer inquiries on ingredients or preparation methods.
- Collaborated with kitchen staff to ensure accurate preparation and timely delivery of food orders.
- Enhanced customer satisfaction by providing timely and accurate order delivery to vehicles.
- Delivered exceptional service despite inclement weather conditions, ensuring customer comfort while dining outdoors.
- Promoted a safe work environment by adhering to proper food safety guidelines during all aspects of order fulfillment process.
- Demonstrated adaptability, adjusting work pace according to fluctuating business levels throughout shifts.
- Maximized productivity during downtime by assisting in cleaning tasks, restocking supplies, or supporting teammates as needed.
- Resolved customer concerns promptly, escalating issues to management when necessary for swift resolution.
- Operated headset communication system to take orders quickly and accurately from customers.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Answered guest questions and promoted special products.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Education
Associate of Arts - Social Work
Palo Alto College
1400 W Villaret Blvd San Antonio, TX 7822405.2024
High School Diploma -
Southwest High School
11914 Dragon Lane, San Antonio, Tx 7825206.2022
Skills
- Child Care Experience
- Children's ministry
- Decision-Making
- Relationship Building
- Teaching
- Leadership Development
- Public Speaking
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Dependable and Responsible
- Safe Food Handling
- Customer service and assistance
- Time Management
Accomplishments
- Positively influenced kids with behavior issues, improving family quality of life.
- Cared for 30 children ages 4-12
- Managed classroom of 30 children ages 4 to 12, maintaining a safe, nurturing environment.
Certification
- Phlebotomy, NHA - [3/07/22- 3/07/26]
- Dental Assisting, [ADEA]
Personal References
Isaiah Alonzo- Pastor of Education at The Promised Land Church
Contact:
Mobile- (210) 316-3968
Email- ialonzo@lvisd.com
Ronnie Rodriguez- Former supervisor at Allen Tharp Company
Contact:
Mobile- (210) 792-5594
Email- ronrdgz507@gmail.com
Julia Jennings- Former boss at Drive-in Sonic
Contact-
Mobile- (512) 743-2688
Email- J_telschow@yahoo.com
Timeline
Food Service Specialist
Allen Tharp
03.2024 - Current
Breakfast Attendant
Marriot Hotel
06.2022 - 08.2022
Car Hopper
Sonics Drive In
03.2021 - 09.2021
Associate of Arts - Social Work
Palo Alto College
High School Diploma -
Southwest High School
- Phlebotomy, NHA - [3/07/22- 3/07/26]
- Dental Assisting, [ADEA]
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