Zariah Walker
Milpitas,CA
Summary
Compassionate professional skilled in-patient care, mobility techniques, and infection control practices. Strong background in developing personalized care plans and providing emotional support, ensuring client well-being and safety in diverse settings. That also can do paperwork while multi-tasking.
Overview
1
1
Certification
11
11
years of professional experience
Work History
IHSS Care Provider
IHSS In Home Support Services
San Jose, California
07.2017 - Current
- Facilitated daily living activities and personal care for clients.
- Provided companionship and emotional support, enhancing client well-being and emotional stability.
- Ensured cleanliness and safety in clients' homes.
- Communicated effectively with families and healthcare professionals.
- Maintained a clean, safe environment for clients in their homes.
- Assisted clients with daily activities, ensuring comfort and dignity in personal care.
- Performed light housekeeping duties such as laundry and meal preparation.
- Assisted clients with grocery shopping and errands.
- Provided assistance with mobility issues including walking and transfers from bed to wheelchair and chair.
- Developed individualized care plans, tailoring support to meet specific client needs and preferences.
- Helped client with medication self-administration.
- Improved patient outlook and daily living through compassionate care.
Customer Service Assistant
Saks OFF 5TH
Milpitas, California
08.2024 - 05.2025
- Assisted customers with product inquiries and recommendations.
- Greeted customers in a friendly manner and assisted with their inquiries.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Resolved customer complaints promptly and professionally.
- Resolved customer complaints with professionalism and empathy.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Assisted customers over the phone, providing helpful information regarding products and services.
- Collaborated closely with colleagues to meet customer needs.
- Collaborated with team members to enhance customer experience.
- Processed transactions efficiently using point-of-sale systems.
- Handled returns and exchanges in accordance with store policies while maintaining positive customer relations.
- Engaged in promotional activities to boost store visibility and sales.
- Trained new staff on service protocols and sales techniques.
- Monitored inventory levels and communicated restocking needs.
- Maintained clean and organized sales floor displays.
Store Manager
Miniso USA
Milpitas, California
08.2022 - 07.2024
- Trained and developed staff to enhance team performance and service quality.
- Implemented visual merchandising strategies to improve product displays and customer engagement.
- Resolved customer complaints in a timely manner.
- Facilitated staff meetings to share updates and address concerns, fostering open communication.
- Updated POS system with new products and promotional offers.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Managed payroll activities including salaries, bonuses, overtime pay.
- Managed payroll requests by verifying documentation and ensuring compliance with company policies. according to established procedures and deadlines.
- Reviewed and processed employee timesheets to ensure accurate payroll calculations. according to payroll deadlines.
Caregiver
AccentCare
Sunnyvale, California
07.2019 - 04.2022
- Provided compassionate care to clients in diverse settings.
- Assisted clients with daily living activities and personal hygiene.
- Supported bathing, dressing and personal care needs.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Followed care plan and directions to administer medications.
- Administered prescribed medications on a timely basis following care plan instructions.
Store Manager
Spencer's Gifts
Milpitas, California
09.2018 - 04.2021
- Supervised daily store operations and maintained high standards of customer service.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Recruited, trained and supervised new employees.
- Managed inventory levels and coordinated product restocking activities efficiently.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Resolved customer complaints in a timely manner.
Sales Associate
Old Navy Outlet
Milpitas, California
09.2015 - 06.2020
- Engaged customers to enhance shopping experience and foster loyalty.
- Educated customers about product features and promotions.
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Handled customer transactions efficiently at checkout. accurately at the cash register.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collaborated with team members to meet daily sales goals.
- Welcomed customers at the store entrance. and provided exceptional customer service.
- Assisted in maintaining store organization and visual displays.
Education
Some College (No Degree) - Medical Assisting
San Jose City College
San Jose, CA08-2026
Associate of Arts - Medical Assisting
JobTrain
San Jose, CA10-2026
High School Diploma -
Fred C. Beyer High
Modesto, CA05-2015
Skills
- Patient Care and Safety
- Vital Signs Monitoring
- Basic Life Support (BLS)
- Cardiopulmonary Resuscitation (CPR)
- Infection Control Practices
- Narcan Certification
- Immunization Administration
- Mobility and Transfer Techniques
- Care Plan Development
- Medical Terminology
- Electronic Health Record
- HIPAA & OSHA Guidelines
- Compassionate Patient communication
- Accuvein Proficiency
- Care plan development
Certification
- Narcan 2026
- BLS 2026
- CPR 2026
Timeline
Customer Service Assistant
Saks OFF 5TH
08.2024 - 05.2025
Store Manager
Miniso USA
08.2022 - 07.2024
Caregiver
AccentCare
07.2019 - 04.2022
Store Manager
Spencer's Gifts
09.2018 - 04.2021
IHSS Care Provider
IHSS In Home Support Services
07.2017 - Current
Sales Associate
Old Navy Outlet
09.2015 - 06.2020
Some College (No Degree) - Medical Assisting
San Jose City College
Associate of Arts - Medical Assisting
JobTrain
High School Diploma -
Fred C. Beyer High