Summary
Overview
Work History
Skills
Timeline
Generic

Zariana Jackson

Augusta,GA

Summary

Dynamic and dedicated professional with extensive experience in customer service at Red Lobster. Proven ability to enhance guest experiences through hospitality service expertise and teamwork. Skilled in cooking and product promotion, consistently achieving high customer satisfaction while maintaining integrity and honesty in all interactions.

Overview

3
3
years of professional experience

Work History

Crew Member

Red Lobster
02.2025 - 04.2025
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

CSR

McDonald's
08.2024 - 02.2025
  • Responded to customer requests for products, services, and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Crew Member

Chilis Resturant
07.2023 - 12.2023
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.

CSR

Firehouse Subs
01.2023 - 07.2023
  • Responded to customer requests for products, services, and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

CSR

Burger King
07.2022 - 12.2022
  • Responded to customer requests for products, services, and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

CSR

Huddle House
01.2022 - 07.2022
  • Responded to customer requests for products, services, and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Skills

  • Cooking
  • Product promotion
  • Hospitality service expertise
  • Integrity and honesty
  • Team contributions

Timeline

Crew Member

Red Lobster
02.2025 - 04.2025

CSR

McDonald's
08.2024 - 02.2025

Crew Member

Chilis Resturant
07.2023 - 12.2023

CSR

Firehouse Subs
01.2023 - 07.2023

CSR

Burger King
07.2022 - 12.2022

CSR

Huddle House
01.2022 - 07.2022
Zariana Jackson