Talented professional, proven successful in leading administrative team members in high-volume settings. Knowledgeable about welcoming clients, regulations in scheduling, managing files, assisting with patients/aids,and producing professional correspondence for diverse needs. Articulate communicator with a strong attention to detail and a superior work ethic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist Coordinator
Edira Family Home Care Agency
94-02 63rd Drive Rego Park, NY, 11374., 718-830-6206
06.2023 - 03.2025
Coordinated various administrative tasks, such as filing documents and preparing reports.
Assisted the needs of patients and home health aides with verbal communication and satisfaction.
Performed basic bookkeeping duties such as maintaining ledgers and balance sheets.
Greeted visitors and provided information about the company.
Answered phone calls and redirected them to appropriate staff members.
Tracked attendance records for employees daily.
Developed work schedules according to budgets and workloads, covering priority tasks.
Discussed job performance problems with employees, identifying causes and issues to find solutions.
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Issued work schedules, duty assignments and deadlines for office or administrative staff.
Resolved customer complaints or answered customers' questions.
Coordinated various administrative tasks such as filing documents and preparing reports.
Cashier
Modern RX pharmacy
6298 Woodhaven Blvd, STE S1 Rego Park, NY, 11374., 929-553-2211
09.2022 - 07.2024
Established and identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Balanced daily transactions on a computerized point-of-sale system.
Welcomed customers, offering assistance in finding store items.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Built and maintained productive relationships with employees.
Answered phone calls to assist customers with questions and orders.
Delivered customer service to patrons using active listening and engagement skills.
Stocked shelves with merchandise when needed.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Welcomed customers, offering assistance in finding store items.
Education
Associate of Arts -
Borough of Manhattan Community College
New York, NY
06-2023
High School Diploma -
Forest Hills High School
Forest Hills, NY
06-2021
Bachelor of Arts - Elementary Education
Hunter College
New York, NY
Skills
Administrative coordination
Basic bookkeeping
Customer service
Report preparation
Scheduling management
Cash handling
Sales transactions
Communication strategies
Meeting coordination
File organization
Calendar management
Document management
Visitor assistance
Organizational skills
Verbal and written communication
Effective communication
Handling complaints
Languages
English
Full Professional
Russian
Full Professional
Uzbek
Native/ Bilingual
Tajik
Native/ Bilingual
Certification
Accelerated Study in Associate Programs (ASAP)
Home Health Aid
Timeline
Receptionist Coordinator
Edira Family Home Care Agency
06.2023 - 03.2025
Cashier
Modern RX pharmacy
09.2022 - 07.2024
Accelerated Study in Associate Programs (ASAP)
Home Health Aid
Associate of Arts -
Borough of Manhattan Community College
High School Diploma -
Forest Hills High School
Bachelor of Arts - Elementary Education
Hunter College
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