Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Quote
Interests
Timeline
Generic

Zarina Herrera

GLENDORA,CA

Summary

Reliable and punctual any job successfully handles fast-paced hard work. Proven willingness to take on any task to support a team and help business succeed. Offers strong communication and trustworthy abilities. Focused on helping businesses achieve short- and long-term goals. Works well with individual tasks. Leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Able to meet, communicate, and interact with individuals in a courteous and helpful manner in order to give instructions and arrange appointments. Very practical to utilize computer systems to enter administrative data into patient systems. Able to give records and appointment times and discuss personal options.

Overview

3
3
years of professional experience
2
2
Languages
2
2
years of post-secondary education

Work History

Server

Fan's Sports Bar and Grill
Twentynine Palms, CA
02.2022 - 09.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Shift Lead

Jersey Mike's Subs
Twentynine Palms, CA
08.2021 - 03.2022
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.

Babysitter

Family Business
GLENDORA, CA
08.2019 - 06.2021
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with homework assignments and special projects across different subjects.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Studied and researched food allergies to understand requirements for individuals with such conditions.
  • Established and maintained safe play environment for children.
  • Supervised children on playground to help develop physical and social skills.
  • Promoted language development skills through reading and storytelling.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Identified warning signs of emotional and developmental problems in children.

Seasonal Sales Associate

Kohls Department Store
GLENDORA, CA
11.2020 - 01.2021
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved perfect attendance and on-time record.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Educated associates on market trends and stayed up-to-date on forecasts.

Sales Associate

Shahin Tehranchi
Upland
01.2020 - 11.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked the store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories, and proper care for merchandise.
  • Trained and developed new sales team associates in products, selling techniques, and company procedures.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.

Education

High School Diploma -

Glendora High School
Glendora, CA

Bachelor of Science - Psychology

Cal Poly Pomona
Pomona, CA
08.2022 - Current

Associate of Science - Sociology

Citrus College
Glendora, CA
06.2022

Associate of Science - Psychology

Citrus College
Glendora, CA
06.2022

Skills

  • Managing Operations and Efficiency
  • Scheduling and Coordinating
  • Administration and Reporting
  • Scheduling, canceling, and re-scheduling patient's appointments and/or consults
  • Other duties as assigned
  • Waitlist for clients and prepare scheduling for clients
  • Data Accuracy
  • Effective Listening and Communication
  • Motivational Leadership
  • Program Improvements
  • Emergency Situations
  • Goal Attainment
  • Strategic Goals
  • Resolving Disputes
  • Emergency response
  • Microsoft Word
  • Google Drive
  • Technology Support such as telephone, text and email

Additional Information

S.E.R.T – Riverside, CA, United States | 30 days 2016

• Answered telephone calls and emails each day to offer information and direct callers to company personnel.

• Helped office personnel with business and personal errands, including collecting paperwork and making local purchases.

• Coordinated smooth travel for staff by arranging all transportation and accommodations.

Rainbow Acres-Camp Verde, AZ| 1 week 2015

• Assisted living facility for people with developmental disabilities.

•Build a trustworthy relationship and handled every situation with professionalism.

Sunday School Teacher- Temple City, CA| 3 years 2017-2019

• Able to assist every student with any questions.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

My life is my message.
Mohandas Gandhi

Interests

Creativity

Outdoor Recreation

Volunteering

Timeline

Bachelor of Science - Psychology

Cal Poly Pomona
08.2022 - Current

Server

Fan's Sports Bar and Grill
02.2022 - 09.2022

Shift Lead

Jersey Mike's Subs
08.2021 - 03.2022

Seasonal Sales Associate

Kohls Department Store
11.2020 - 01.2021

Sales Associate

Shahin Tehranchi
01.2020 - 11.2020

Babysitter

Family Business
08.2019 - 06.2021

High School Diploma -

Glendora High School

Associate of Science - Sociology

Citrus College

Associate of Science - Psychology

Citrus College
Zarina Herrera