Zarina Karaali
Cumming,GA
Summary
Dynamic professional with a proven track record at J.P. Morgan Chase Bank N.A., specializing in wealth management and compliance. Expert in enhancing customer satisfaction and demonstrating exceptional resourcefulness and persuasive communication. Eager to learn new things and adept at driving financial and operational improvements, ensuring meticulous attention to detail.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Private Client Banker
J.P. Morgan Chase Bank N.A.
2022.11 - Current
- Constantly gathered and updated KYC information to help prevent and identify money laundering and other illegal corruption schemes.
- Worked with private clients to address and respond to client and partnership management issues.
- Engaged departments in customer satisfaction initiatives to uplift service ratings.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Monitored and updated financial plans to comply with client goals.
Supply Chain Specialist
AJC International
2019.10 - 2020.01
- Led supply chain improvement efforts through management of carrier relationships, customs activities and international security measures.
- Worked with suppliers to manage schedules, specifications and quality compliance.
- Supervised quality control and reduced process lags to maximize revenue.
- Developed and enforced policies and procedures in compliance with local and federal regulations.
Financial Analyst
Rus-Al Inc.
2017.01 - 2019.10
- Provide assistance to company suppliers, and customers in the continuous improvement of their compliance functions.
- Determined pricing, margins and risk factors for active and proposed projects.
- Provided strategic planning advice and financial oversight for corporate stakeholders.
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
Education
Bachelor of Science - Operations Management And Supervision
Georgia State University
Atlanta, GA05.2018
Skills
- Wealth Management
- Compliance knowledge
- Customer Service-Oriented
- Resourcefulness
- Attention to detail
- Persuasive communication style
- Fluent in Russian and Turkish
Certification
- Licensed in Series 6, 63 and SIE
- Lean Six Sigma Methodologies
- Certified Anti-Money Laundering Specialist (CAMS) - 11/2024
Languages
Russian
Native or Bilingual
Turkish
Native or Bilingual
English
Native or Bilingual
Timeline
Private Client Banker
J.P. Morgan Chase Bank N.A.
2022.11 - Current
Supply Chain Specialist
AJC International
2019.10 - 2020.01
Financial Analyst
Rus-Al Inc.
2017.01 - 2019.10
Bachelor of Science - Operations Management And Supervision
Georgia State University
- Licensed in Series 6, 63 and SIE
- Lean Six Sigma Methodologies
- Certified Anti-Money Laundering Specialist (CAMS) - 11/2024
Similar Profiles
NORMA RAMOS TEJADANORMA RAMOS TEJADA
Assistant Branch Sales Manager at J.P. Morgan Chase Bank, N.A.Assistant Branch Sales Manager at J.P. Morgan Chase Bank, N.A.
Diana GonzalezDiana Gonzalez
KYC Operations Assoc Analyst at Citibank N.A.KYC Operations Assoc Analyst at Citibank N.A.
JOSEPH ALDWIN GATCHALIANJOSEPH ALDWIN GATCHALIAN
Asst. Manager - Operations at J.P. Morgan Chase & Co. / Chase BankAsst. Manager - Operations at J.P. Morgan Chase & Co. / Chase Bank