Zarinah Muhammad

• Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
• Listened to customer details and offered matching solutions to meet wide range of requirements.
• Increased sales by offering advice on purchases and promoting additional products.
• Responded to in-person and telephone requests for information about company offerings.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Assisted clients with travel bookings, including flights, hotels, and excursions.
Provided expert advice on travel documentation, visa requirements, and health regulations.
Managed travel budgets and provided cost-effective solutions, resulting in a [10]% savings for clients.
Conducted post-trip follow-ups to gather feedback and enhance future service offerings.

• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Rotated merchandise and displays to feature new products and promotions.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Completed point of sale opening and closing procedures.