Highly-qualified Housekeeping Supervisor offering 8 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
8
8
years of professional experience
Work History
Housekeeping Supervisor
HOSPITALITY SERVICES OF AMERICA, LLC
Orlando, FL
2015.05 - Current
Trained and mentored all new personnel to maximize quality of service and performance.
Completed schedules, shift reports and other business documentation.
Adhered to safety protocols by enforcing proper equipment usage.
Increased employee performance through effective supervision and training.
Communicated repair needs to maintenance staff.
Placed orders for housekeeping supplies and guest toiletries.
Drove improvements to workflow and room turnover with hands-on, proactive management style.
Worked with front desk to respond promptly to all guest requests.
Directed team of 75 personnel in busy hotel with 900 rooms.
Managed over 50 calls per day.
Housekeeping Room Attendant
HOSPITALITY SERVICES OF AMERICA, LLC
ORLANDO, FL
2014.06 - 2015.05
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
Disposed of trash and recyclables each day to avoid waste buildup.
Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
Restocked room supplies such as facial tissues for personal touch with every job.
Hand-dusted and wiped down bedroom furniture, fixtures and window sills to keep areas clean and comfortable.