Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ZARIYA MOORE

Summary

Resourceful and dedicated college student with excellent analytical skills and a demonstrated commitment to providing great customer service. Strong organizational abilities with proven success managing multiple academic projects and volunteering events. Well-rounded and professional team player dedicated to continuing academic pursuits at a collegiate level. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Service Worker

Smoothie King
07.2021 - 11.2021
  • Performed various maintenance duties including cleaning restrooms and trash removal
  • Created world-class customer experience through front-end customer engagement and point-of-sale interaction
  • Practiced operation invitation and positive customer interactions
  • Performed cash transactions with accuracy and precision
  • Greeted and assisted customers while anticipating needs.
  • Developed and maintained positive relationships with customers to enhance service.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

CASHIER

Planet Smoothie
01.2021 - 06.2021
  • Performed cashier duties and provided exceptional customer service during service periods and breaks
  • Maintained cleanliness of booth and picked up trash in surrounding area
  • Performed various maintenance duties including cleaning restrooms and trash removal
  • Created world-class customer experience through front-end customer engagement and point-of-sale interaction
  • Practiced operation invitation and positive customer interactions
  • Operated register, handles cash and process credit card transactions
  • Performed cash transactions with accuracy and precision
  • Greeted and assisted customers while anticipating needs.

Customer Service Cashier

Dunkin' Donuts
11.2021 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Utilized various software applications to process customer orders.

Education

Associate - Nursing

Georgia Military College - Milledgeville
Milledgeville, GA
05.2022

High School Diploma -

LANGSTON HUGHES HIGH SCHOOL
05.2022

Associate of Science - General Studies

Georgia Military College - Milledgeville
Milledgeville, GA
05.2022

Bachelor of Science - Kinesiology

Georgia State University
Atlanta, GA
05.2026

Skills

  • Excellent Customer Service
  • Advanced Math
  • Strong Organizational Skills
  • Communication Skills
  • Friendly And Outgoing
  • Operating Telephones
  • Answering Customer Questions
  • Staff Assignments
  • Customer Complaint Resolution
  • Adaptable and Flexible

Certification

  • First Aid/CPR Certified

Timeline

Customer Service Cashier

Dunkin' Donuts
11.2021 - Current

Food Service Worker

Smoothie King
07.2021 - 11.2021

CASHIER

Planet Smoothie
01.2021 - 06.2021

Associate - Nursing

Georgia Military College - Milledgeville

High School Diploma -

LANGSTON HUGHES HIGH SCHOOL

Associate of Science - General Studies

Georgia Military College - Milledgeville

Bachelor of Science - Kinesiology

Georgia State University

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ZARIYA MOORE