Summary
Overview
Work History
Education
Skills
Timeline
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ZaRiyah Miller

Orlando,FL

Summary

Hardworking food service professional skilled in multitasking in fast-paced environments to deliver exceptional service to all guests. Proven abilities in working quickly and accurately to satisfy customers, handling money, restocking supplies, and managing food orders from initial contact through final delivery. Proficient in safe food handling, cleaning, and sanitizing requirements. With 3 years of experience and a deep understanding of hospital operations, enthusiastic about supporting customers with nutritious food. Seeking a full-time position offering professional challenges to utilize interpersonal skills, excellent time management, and problem-solving abilities. Reliable employee actively pursuing a Customer Service position where excellent communication and good judgment contribute to team success. Committed to meeting company needs with consistent and organized practices, thrives under pressure, and adapts to new situations and challenges to enhance the organizational brand. Motivated high school student with a track record of academic excellence seeking part-time work to gain professional experience while utilizing excellent communication and time management skills. Hardworking employee dedicated to giving every customer a positive and memorable experience, with customer service, multitasking, and time management abilities. Detail-oriented team player with strong organizational skills, capable of handling multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Rentokil

IntouchCx
03.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Negotiated contracts with vendors for services such as landscaping or pest control, securing cost-effective solutions while maintaining quality standards.
  • Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
  • Assisted researchers in collecting data for long-term studies on topics such as climate change impacts on forests or pest control strategies.

Pharmacy Technician

Walgreens
12.2023 - 03.2024
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Answered telephones to respond to questions or requests.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Advisor II

Concentrix
02.2023 - 07.2023
  • Goldmanscahs - Collecting debt over the phone
  • Helping customers with their accounts
  • Satisfying cx with help to answer their questions
  • Pay ; $16/$16.50, Conducting surverys over long periods of time
  • Collecting public opinions for research
  • Conducting Surveys Over the Phone
  • Reviewed client portfolios regularly to ensure compliance with established risk parameters.

Tacobell

Service Champion
10.2020 - 07.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

High School Diploma - Business

Seminole State College

High School Diploma - Business

Wekiva Highschool
Apopka, Fl
05.2021

Skills

  • Customer Service
  • Cashier
  • Order Taking
  • HIPAA
  • FDA Drug Safety Guidelines
  • Order Coordination
  • Customer Complaint Resolution
  • Guest Services
  • Merchandise Restocking
  • Payment Collection
  • Cash Handling
  • Positive and Professional
  • POS System Operation
  • Complaint Resolution
  • Scheduling
  • Call Management
  • Product Knowledge
  • Account Updating
  • Data Collection
  • Data Entry
  • Inbound and Outbound Calling
  • Typing 30 WPM
  • Listening Actively
  • Friendly, Positive Attitude
  • Time Management
  • Multitasking
  • Excellent Communication
  • Computer Skills
  • Verbal Communication
  • Problem Resolution

Timeline

Rentokil

IntouchCx
03.2024 - Current

Pharmacy Technician

Walgreens
12.2023 - 03.2024

Advisor II

Concentrix
02.2023 - 07.2023

Tacobell

Service Champion
10.2020 - 07.2022

High School Diploma - Business

Seminole State College

High School Diploma - Business

Wekiva Highschool
ZaRiyah Miller