Zarnee Goe
Summary
Dynamic and compassionate professional with experience as a Resident Counselor at AccessCNY, skilled in client advocacy and therapeutic techniques. Successfully implemented individualized treatment plans, enhancing residents' well-being and promoting healthy lifestyles. Proven ability to maintain safety practices while fostering a supportive community atmosphere. Strong interpersonal skills and commitment to client growth.
Overview
8
8
years of professional experience
Work History
Resident Counselor
AccessCNY
07.2018 - Current
- Fostered a positive community atmosphere within the residence by modeling appropriate behaviors and encouraging mutual respect among all individuals present.
- Promoted healthy lifestyles for residents, organizing recreational activities and community outings.
- Facilitated group therapy sessions to enhance residents'' understanding of various topics related to mental health and personal growth.
- Maintained a safe living environment for residents by conducting regular safety checks and enforcing rules and regulations.
- Assisted residents in achieving their goals by providing guidance on daily living skills, including personal hygiene, budgeting, meal planning, and time management.
- Provided crisis intervention services as needed, de-escalating situations and ensuring the safety of all involved parties.
- Maintained accurate records of resident information, including assessments, treatment plans, progress notes, incident reports, and discharge summaries.
- Acted as an advocate for residents when communicating with healthcare providers or other external entities regarding their medical needs or concerns.
- Improved residents'' well-being by developing and implementing individualized treatment plans.
Team Member
Target Corporation
03.2017 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Maintained database systems to track and analyze operational data.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted customers in selecting merchandise best suited to needs.
Education
Bachelor of Science - Business Administration
SUNY Oswego
Oswego, NY12-2016
Skills
- Professional boundaries
- Client advocacy
- Therapeutic techniques
- Multicultural competence
- Family engagement
- Self-care strategies
- Individual counseling
- Substance abuse
- Daily living assistance
- Meal preparation
- Safety practices
- Client relationship management
Timeline
Resident Counselor
AccessCNY
07.2018 - Current
Team Member
Target Corporation
03.2017 - Current
Bachelor of Science - Business Administration
SUNY Oswego
Similar Profiles
Madison GrollingMadison Grolling
Psychiatric Rehabilitation Specialist at AccessCNYPsychiatric Rehabilitation Specialist at AccessCNY
Tania DelacruzTania Delacruz
Certified Home Health Care Aide at AccessCNYCertified Home Health Care Aide at AccessCNY
Schantele GayleSchantele Gayle
DSP at AccessCNYDSP at AccessCNY
Samantha WhickumSamantha Whickum
Program Manager of Residential Services at AccessCNYProgram Manager of Residential Services at AccessCNY
Molly SteveyMolly Stevey
Resident Counselor at Sycamore RunResident Counselor at Sycamore Run