Summary
Overview
Work History
Education
Skills
Interpersonal Skills
Languages
License and Certificates
Clinical Experience Summary
Additional Information
Extracurricular:
References:
Timeline
Generic

Zarrah Akmal

Youngtown,AZ

Summary

I am a 2025 graduate of the Doctor of Physical Therapy program at Midwestern University, Glendale, dedicated to empowering lives through rehabilitation. With a strong foundation in cultural competence and a compassionate approach, I provide tailored care for diverse populations. My proficiency in multiple languages enhances patient communication and trust, fostering an inclusive therapeutic environment. I am committed to ongoing learning to remain at the forefront of healthcare.

Overview

7
7
years of professional experience

Work History

Driver Support Associate

Amazon Central Operation
Tempe, AZ
06.2020 - 01.2023
  • Coordinated logistics and resources for effective rescue missions targeting stranded drivers to reduce delay in deliveries.
  • Directed drivers activities and formulated strategic action plans in three minutes.
  • Informed management of performance and developments to ensure alignment with operational goals.
  • Efficiently managed multiple stations and highest number of tasks each day.

Front Desk Associate

Home Depot Inc
Chandler, AZ
03.2018 - 05.2022
  • Enhanced customer satisfaction by streamlining checkout processes and improving shopping experiences. Facilitated product location for customers in-store and online, contributing to a positive retail environment.
  • Assisted in managing credit card service operations to improve transaction processes. Recognized as one of the top three performers in credit card services within the district.
  • Facilitated customer service operations by efficiently addressing inquiries and resolving issues at the service desk.

Front Desk Associate

Sam's Club
Chandler, AZ
07.2017 - 01.2018
  • Managed front desk activities and interacted with guests during check-out to promote a positive service environment.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Excelled in implementing strategic marketing efforts to drive credit card sales growth.

Doctor's Assistant

Elahi Eye Care Inc
Monroe, LA
03.2017 - 06.2017
  • Managed mail correspondence, including email communications with insurance companies and billing patients.
  • Prepared and submitted comprehensive daily report to Dr. Mercy Elahi, highlighting key insights and updates.
  • Administered clinic accounts, facilitating timely billing and payment processes for enhanced cash flow management.

Assistant Perfusionist

Rawalpindi Institute Of Cardiology
Rawalpindi, Pakistan
07.2016 - 12.2016
  • Executed pre-operative tasks and supported the chief perfusionist in various cardiac procedures to enhance operational efficiency within the surgical team.
  • Thrived in high-stress environments, providing critical support as an on-call assistant perfusionist during emergency cases, redo cases and intra-aortic balloon pump placement.
  • Effectively managed 100% of the full time caseload with timely documentation.

Education

Doctor of Physical Therapy - Physical Therapy

Midwestern University Glendale
Glendale, AZ
08-2025

Master of Science - Cardiac Perfusion Technology

Gulab Devi, Postgraduate Medical Institute, University of Health Sciences
Lahore, Pakistan
05-2014

Skills

  • Patient evaluation and assessment
  • Exercise prescription
  • Manual therapy techniques
  • Rehabilitation protocols
  • Knowledge of modalities
  • Functional mobility training

Interpersonal Skills

  • Communication
  • Active listening
  • Empathy and compassion
  • Cultural awareness and sensitivity
  • Problem solving and critical thinking
  • Team collaboration
  • Adaptability and time management
  • Attention to detail

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional

License and Certificates

License Number: LPT-034718 (expires in August 2026)

Certificates: BLS and First Aid (expires in 2027)

Clinical Experience Summary

First Clinical Rotation - Concentra Urgent Care - Tempe

  • Completed first clinical rotation in a thriving, fast-paced, high-volume environment as a primary provider, managing 90% (75%required by CPI) of the full time entry level case-load.
  • Independently evaluated, diagnosed, developed care plans, and discharged patients with acute and chronic musculoskeletal injuries, including sprains, strains, rotator cuff tears, tendinopathies, radiculopathy and hand injuries.
  • Enhanced manual therapy skills and applied therapeutic modalities such as heat and ultrasound.
  • Educated patients on lifestyle modifications and proper body mechanics to prevent re-injury and promote long-term wellness.
  • Collaborated with physician as a patient advocate to ensure return-to-work.
  • Applied advanced clinical reasoning and hypothetical deductive reasoning to accurately diagnose and manage diverse orthopedic cases.
  • Created and modified exercise programs based on individual patient progress and maintained documentation.

Second Clinical Rotation - Advanced Neurologic Rehab – Chandler

  • Treated diverse neurological conditions such as Cerebrovascular Accident, Traumatic Brain Injury, Spinal Cord Injury, Parkinson’s disease, Multiple Sclerosis, Cerebral Palsy, neuropathy, encephalitis, concussion, quadriplegia, and other high-risk fall patients with gait and balance impairments.
  • Independently managed 100% of the caseload including highly complex patient without any patient falls.
  • Developed innovative and engaging interventions tailored to individual patient goals, enhancing motor learning and functional outcomes.
  • Utilized equipment such as Lite Gait, SARA Steady, Eva Walker, NMES, Blaze Pods, and therapeutic games to maximize patient engagement.
  • Conducted comprehensive evaluations, progress assessments, plans of care, and discharge planning independently.
  • Addressed patient barriers such as fear of falling, frustration with slow progress, and kinesio-phobia, leading to measurable improvements.
  • Researched and applied evidence based practice for managing freezing of gait and other complex neurologic symptoms.

The Caring House, Skilled Nursing & Rehabilitation, Gila River - Sacaton 

  • Delivered skilled physical therapy in memory care, long-term care, and skilled nursing units for a diverse Native community.
  • Established rapport and engaged patients with psychosocial, behavioral, and mental health challenges.
  • Independently managed standard and double caseloads, treating complex conditions including poly-trauma, stroke, Parkinson’s Disease, arthritis, amputations, respiratory and infectious diseases.
  • Implemented evidence-based interventions and advanced modalities tailored to individual patient needs.
  • Conducted comprehensive evaluations, re-evaluations and discharge planning. Collaborated with interdisciplinary teams, and maintained timely documentation.
  • Managed administrative duties and trained support staff to enhance quality of care.
  • Efficiently provided culturally sensitive, patient-centered care in a challenging environment.
  • ]plansfor optimal outcomes.

Additional Information

  • During each academic year, I held 1st division standings.
  • Award for second position at University of Health Science (UHS) Lahore: Awarded by Gulab Devi Postgraduate Medical Institute (GDPGMI).
  • Two Silver Medals: Awarded by GDPGMI, UHS for high academic standing.
  • Certificate of Excellence: Awarded by the District Manager of The Home Depot Inc.
  • President's Honor Roll: Awarded by the President of Chandler-Gilbert Community College (CGCC).
  • Honors Achievement Scholarship: Awarded by CGCC.
  • Selected as a Peer Tutor for Biology and Chemistry at CGCC.
  • Recognition for exceeding quality expectations at Amazon Central Operations.
  • Selected as a Physiology tutor at Midwestern University due to high academic standing.

Extracurricular:

  • Drawing, sketching, and painting.
  • Traveling, hiking and cooking.
  • I love to serve the community. I have served at Helping Hands, Wildhorse Ranch, Without Walls Church, Health Outreach Through Medicine and Education (H. O. M. E) program and Paz de Cristo Community.

References:

Dr. Rita Ator, PT, DPT, ATC - Midwestern University Glendale

Director of Clinical Education, Assistant Professor

rator@midwestern.edu                            623-572-3927

Dr. Lorelei Louise Wood - Chandler Gilbert Community College

Professor of Chemistry (Retired)

loreleithemermaid@hotmail.com           480-329-2646

Marcy Baines - Home Depot Inc

Store Manager

marcellette_baines@homedepot.com    480-786-5402

Timeline

Driver Support Associate

Amazon Central Operation
06.2020 - 01.2023

Front Desk Associate

Home Depot Inc
03.2018 - 05.2022

Front Desk Associate

Sam's Club
07.2017 - 01.2018

Doctor's Assistant

Elahi Eye Care Inc
03.2017 - 06.2017

Assistant Perfusionist

Rawalpindi Institute Of Cardiology
07.2016 - 12.2016

Doctor of Physical Therapy - Physical Therapy

Midwestern University Glendale

Master of Science - Cardiac Perfusion Technology

Gulab Devi, Postgraduate Medical Institute, University of Health Sciences