ZARRIA M. CARTER
Waterbury,CT
Summary
Results-driven sales professional excelling in customer engagement and relationship building. Known for consistently exceeding sales targets while delivering exceptional service. Demonstrates strong communication skills and a commitment to quality, enhancing customer satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Machine Operator
Global Steering Systems
Watertown, Connecticut
07.2026 - Current
- Operated CNC machines for precision production of steering components.
- Monitored production quality to ensure compliance with company standards and specifications.
- Collaborated with various departments to streamline project completion.
Quality Control Inspector
ICU Medical
Southbury, Connecticut
05.2026 - 07.2026
- Documented inspection findings and maintained accurate quality control records to ensure compliance.
- Contributed to development and refinement of quality assurance procedures, enhancing manufacturing process reliability.
- Assisted in routine audits to uphold safety and regulatory compliance standards.
Packer – prep trainer
Macy's
Cheshire, CT
11.2022 - 04.2026
- Operated packing equipment and machinery, maintaining safety protocols and optimal performance.
- Packaged merchandise for shipment, ensuring adherence to company guidelines and quality standards.
- Monitored vendor performance, verifying compliance with company standards and enhancing supply chain reliability.
Keyholder
Dollar General
Waterbury, CT
08.2023 - 11.2023
- Managed store operations and maintained inventory levels to support sales goals.
- Led cash handling procedures and ensured accurate register operations to prevent discrepancies.
- Verified accuracy of register tills at the beginning and end of shift.
- Oversaw opening and closing duties for store operations such as opening and closing the store and setting alarms.
- Trained new employees on store policies and customer service standards.
- Assisted customers with product selection and delivered personalized service to enhance satisfaction.
- Organized merchandise displays to enhance shopping experience and visibility.
- Organized backroom storage areas to maximize efficiency of space utilization.
Sales Associate stock
Walmart
Naugatuck, CT
04.2022 - 08.2023
- Restocked shelves to ensure product availability for customers.
- Sorted inventory in stockroom to facilitate quick access and improve tracking.
- Maintained cleanliness in work areas to ensure a safe environment. and organized throughout the store.
Cashier
Bj's
Waterbury, CT
11.2022 - 07.2023
- Processed cash and credit card payments, accurately issuing receipts and ensuring correct change for every transaction.
- Operated cash register and POS system to process payments by cash, check, and credit cards.
- Maintained accurate cash register records and balanced cash drawer daily.
- Delivered exceptional customer service by promptly answering questions and effectively resolving concerns.
- Coordinated with team members to enhance store operations and maintain a positive shopping environment.
Brand Associate
Old Navy
Southbury, CT
11.2022 - 01.2023
- Communicated with customers, delivering product and service information to enhance shopping experience.
- Applied basic sales techniques to foster customer engagement and drive sales.
- Balanced cash drawer, maintaining accurate register records for daily financial accuracy.
Crew Member
Dunkin' Donuts
Waterbury, CT
06.2020 - 04.2021
- Prepared and served high-quality coffee and baked goods, enhancing customer satisfaction.
- Performed cashier duties, accurately processing orders and payments to maintain efficient service.
- Assisted in training new staff on operational procedures, ensuring smooth onboarding.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Brand Associate
Old Navy
Hamden, CT
11.2019 - 01.2020
- Engaged with customers to provide detailed product and service information, enhancing their shopping experience.
- Applied basic sales techniques to foster customer engagement and encourage repeat business.
- Balanced cash drawer and maintained accurate daily register records to ensure financial accuracy.
Cashier
Dollar General
Waterbury, CT
04.2019 - 08.2019
- Processed cash and credit card payments, issued receipts, and returned the correct change to ensure accurate transactions.
- Operated cash register and POS system to process payments by cash, check, and credit card.
- Maintained accurate cash register records and balanced cash drawer daily.
- Delivered customer service by addressing inquiries and resolving concerns to enhance the shopping experience.
- Collaborated with team members to ensure efficient store operations and maintain customer satisfaction.
Education
AS - Physical Therapy
Naugatuck Valley Community College
Waterbury, CT09-2026
Skills
- Machinery operation and coaching
- Quality control and assurance
- Production scheduling and inventory management
- Manufacturing processes strategies
- Material handling and cash drawer balancing
- Point of sale systems
- Register operation and management
- Credit transactions
- Safety training and development
- Technical training and development
- Software development and training
- Problem solving and analysis
- Customer service excellence
- Employee training
- Merchandising strategies
- Data analysis management
- Contract preparation and negotiation
Timeline
Machine Operator
Global Steering Systems
07.2026 - Current
Quality Control Inspector
ICU Medical
05.2026 - 07.2026
Keyholder
Dollar General
08.2023 - 11.2023
Packer – prep trainer
Macy's
11.2022 - 04.2026
Cashier
Bj's
11.2022 - 07.2023
Brand Associate
Old Navy
11.2022 - 01.2023
Sales Associate stock
Walmart
04.2022 - 08.2023
Crew Member
Dunkin' Donuts
06.2020 - 04.2021
Brand Associate
Old Navy
11.2019 - 01.2020
Cashier
Dollar General
04.2019 - 08.2019
AS - Physical Therapy
Naugatuck Valley Community College