Zarya Alcindor
North Lauderdale,FL
Summary
Dedicated professional with passion for working with children at multiple grade levels. Highly proficient in leading recreational and educational activities when providing head teachers support in all aspects of classroom management. Accomplished in building long-lasting relationships with students, parents and colleagues.
Overview
6
6
years of professional experience
Work History
Teacher's Assistant
Broward County Schools
Lauderdale Lakes, FL
05.2024 - Current
- Monitored student progress by keeping detailed records of academic performance.
- Facilitated group discussions among students to encourage critical thinking skills.
- Assisted teachers in creating lesson plans and providing instructional materials.
- Developed positive relationships with parents and guardians of students.
Service Representative
Global Response
Margate, FL
05.2020 - 10.2022
- Greeted customers and answered inquiries in a professional manner.
- Managed incoming calls from customers seeking assistance with their orders or other services.
- Resolved customer complaints promptly and efficiently.
- Assisted customers with purchases, returns, and exchanges of merchandise.
- Provided excellent customer service by addressing customer needs in a timely fashion.
Customer Service Representative
Xfinity Comcast
North Lauderdale, FL
02.2019 - 03.2020
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
Medical Assistant -
Florida Career College - Miami
Miami, FL06-2022
High School Diploma -
Boyd H. Anderson High School
Lauderdale Lakes, FL06-2017
Skills
- Classroom Management
- Attendance monitoring
- Procedure Assistance
- Phlebotomy
- General housekeeping ability
- Progress Reporting
- Serving Diverse Communities
- Student Engagement
- Classroom support
Timeline
Teacher's Assistant
Broward County Schools
05.2024 - Current
Service Representative
Global Response
05.2020 - 10.2022
Customer Service Representative
Xfinity Comcast
02.2019 - 03.2020
Medical Assistant -
Florida Career College - Miami
High School Diploma -
Boyd H. Anderson High School
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