Zaryah Lawrence
BOSTON,UNITED STATES
Summary
Motivated and adaptable professional with a diverse background in retail, fast food, and child-focused environments, including camp counseling and childcare support. Brings a strong passion for working with children, with hands-on experience leading activities, ensuring safety, and promoting positive social and emotional development in group and one-on-one settings. Skilled at managing responsibilities in fast-paced, customer-facing roles while maintaining a calm and friendly demeanor. Known for strong communication, multitasking, and leadership abilities, with a proven track record of creating welcoming and inclusive environments for children, families, and team members alike. Committed to fostering growth, building trust, and delivering exceptional service across all areas of work.
Overview
5
5
years of professional experience
Work History
Camp Counselor
YMCA Child Development Center
Boston, Massachusetts
05.2025 - 08.2025
- Planned and led recreational activities aligned with children's interests and abilities.
- Supervised daily activities for children in a safe and engaging environment.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Supervised children during activities and ensured a safe environment.
- Maintained cleanliness and organization of play areas and learning materials.
- Monitored behavior and provided guidance to resolve conflicts among children.
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
SELLING ASSOCIATE
Victoria's Secret & PINK
Natick, MA
09.2024 - 01.2025
- Facilitated smooth onboarding process by coordinating training schedules and resources.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Analyzed customer feedback to identify areas for service improvement.
- Answered questions about store policies and addressed customer concerns.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Delivered exceptional customer service while driving sales through personalized styling recommendations and maintaining visual merchandising standards.
SALES FLOOR ASSOCIATE
TJX Companies
Cambridge
01.2023 - 03.2024
- Assisted customers with product inquiries, leading to increased satisfaction and repeat visits.
- Organized merchandise displays, enhancing visual appeal and boosting sales performance.
- Collaborated with team to streamline inventory processes, reducing stock discrepancies.
- Resolved customer complaints efficiently, improving store's reputation and customer loyalty.
- Utilized point-of-sale systems to process transactions accurately, ensuring smooth operations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Actively listened to customers' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
TEAM MEMBER
Shake Shack
Cambridge
01.2022 - 01.2023
- Assisted customers efficiently, enhancing satisfaction and boosting repeat visits.
- Collaborated with team to maintain high cleanliness standards, ensuring a safe environment.
- Handled cash transactions accurately, reducing errors and improving financial accountability.
- Delivered exceptional customer service in fast-paced restaurant environment, managed multiple orders simultaneously while maintaining quality standards.
- Worked seamlessly with diverse team members to optimize service flow during peak hours, enhancing overall customer satisfaction.
- Implemented efficient order processing techniques, reducing customer wait times while maintaining food quality and safety standards.
- Assisted in training new team members, sharing best practices and contributing to positive workplace culture and operational excellence.
- Worked different stations to provide optimal coverage and meet production goals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
SERVER ASSISTANT
Nursing home
Boston, United States
03.2020 - 09.2022
- Assisted in meal service, improving efficiency and guest satisfaction through attentive support.
- Maintained cleanliness and organization, ensuring a safe and welcoming environment for residents.
- Collaborated with nursing staff to address resident needs, enhancing overall care quality.
- Facilitated communication between kitchen and dining area, optimizing service flow and reducing delays.
- Coordinated meal service operations, managed dietary requirements, and ensured compliance with health regulations in nursing home environment.
- Partnered with kitchen staff to streamline food service workflow, reducing wait times and improving overall dining experience.
- Maintained high standards of sanitation and food safety while supporting multiple dining sessions, contributing to resident well-being.
Education
HIGH SCHOOL DIPLOMA -
Community Academy of Science And Health
Boston, MASome College (No Degree) - Biology
Framingham State University
Framingham, MASkills
- Team Leadership
- Engaging personality
- Time Management
- Creative Thinking
- Customer Engagement
- Team Collaboration
- Food Safety
- Cash Handling
- Customer service
- Goal oriented
- Sales expertise
- Strong work ethic
- Positive attitude and enthusiasm
- Reliability and punctuality
- Safety supervision
- Child supervision
- Activity planning
- Early childhood development
- Educational concept explanations
- Health and safety
- Language development
Hobbies and Interests
- I love to embrace my creativity in art forms such as drawing, painting, and coloring.
- In my free time I often look for activities to keep me busy and motivated.
Timeline
Camp Counselor
YMCA Child Development Center
05.2025 - 08.2025
SELLING ASSOCIATE
Victoria's Secret & PINK
09.2024 - 01.2025
SALES FLOOR ASSOCIATE
TJX Companies
01.2023 - 03.2024
TEAM MEMBER
Shake Shack
01.2022 - 01.2023
SERVER ASSISTANT
Nursing home
03.2020 - 09.2022
HIGH SCHOOL DIPLOMA -
Community Academy of Science And Health
Some College (No Degree) - Biology
Framingham State University
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