Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Zaryk ngo

Summary

Detail-oriented and highly organized Office Assistant with proven experience providing exceptional administrative support in fast-paced environments. Skilled in data entry, record management, scheduling, and office coordination with a strong ability to streamline processes and improve efficiency. Recognized for excellent communication skills, professionalism, and the ability to build positive relationships with clients, tenants, vendors, and team members. Proficient in Microsoft Office Suite, database management, and handling confidential information with discretion. Known for being reliable, adaptable, and committed to delivering high-quality results while supporting organizational goals.

Overview

7
7
years of professional experience

Work History

Property Manager

Smart Asset Realty
Waukesha, WI
03.2024 - Current
  • Responded to inquiries from internal staff members regarding office operations.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Managed the day-to-day operations of multiple residential properties including budgeting, advertising vacancies, collecting rents, responding to tenant complaints and resolving disputes.
  • Handled resident complaints and expedited maintenance requests.
  • Provided training to new hires on office policies and procedures.
  • Resolved tenant disputes by facilitating communication between parties involved.
  • Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.

Office Manager

Medicare Information Source
Kissimmee, FL
02.2021 - 12.2024
  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Supervised staff members, organized schedules and delegated tasks.
  • Provided administrative support to management team including preparing reports and presentations.
  • Maintained accurate records of all insurance transactions using computer software systems.
  • Scheduled meetings with prospective clients to discuss available products and services.
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.

Office Assistant

Access Center
Kissimmee, FL
08.2018 - 02.2021
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Assisted with special projects as needed by researching information on the internet or through other sources.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • helped applications with applying for government assistance

Education

High School Diploma -

New Direction Academy
Kissimmee, FL
05-2019

Skills

  • Property management
  • Complaint resolution
  • Customer service
  • Conflict resolution
  • Organizational skills
  • Time management
  • Skilled multi-tasker
  • Database management
  • Document preparation
  • Multitasking and prioritization

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Chinese (Mandarin)
Limited

References

  • Elizabeth Ali manager of access center
  • Tailin Ramirez supervisor of medicare info

Timeline

Property Manager

Smart Asset Realty
03.2024 - Current

Office Manager

Medicare Information Source
02.2021 - 12.2024

Office Assistant

Access Center
08.2018 - 02.2021

High School Diploma -

New Direction Academy

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