Zasha Ross
Charlotte,NC
Summary
Diligent Student Nursing Assistant skilled in patient care and basic clinical procedures. Reliable and results-driven, with focus on utilizing effective communication to ensure seamless team collaboration and patient satisfaction. Knowledge of clinical procedures and patient management. Assisting nursing staff in various tasks, enhancing patient comfort and operational efficiency. Demonstrated effective communication and organizational skills in fast-paced clinical environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Burlington
Charlotte, NC
08.2025 - 03.2026
- Process customer transactions accurately at checkout, utilizing cash, checks, credit cards, and gift cards.
- Maintained cleanliness and organization of checkout area during all shifts.
- Deliver exceptional customer service to enhance overall shopping experiences.
- Greet customers and address inquiries regarding store products and services.
- Provide exceptional customer service to enhance shopping experiences.
Front Office Assistant
Sugar Creek Charter School
Charlotte, NC
08.2024 - 06.2025
- Managed incoming calls, directing inquiries to appropriate personnel swiftly.
- Maintained organized student records for efficient access by authorized staff.
- Assist in managing office supplies, ensuring sufficient inventory for operations.
- Maintained a clean front office environment including lobby area.
- Answered incoming calls and responded to voicemails, transferring calls as required.
- Assist in managing office supplies, ensuring adequate inventory for daily operations.
Cashier
Chick-fil-A
Charlotte, NC
02.2021 - 06.2025
- Managed cash register operations and handled customer payments accurately.
- Maintained cleanliness and organization of service and dining areas.
- Resolved customer complaints professionally to enhance satisfaction levels.
- Greet customers and provided friendly customer service.
- Process payments, gave change and issued receipts for orders.
- Kept customer and food preparation areas clean and well-organized.
Education
High School Diploma -
Sugar Creek Charter School
Charlotte, NC06.2025
No Degree - Nursing
Johnson C. Smith University
Charlotte NC05.2029
CNA Certification -
Blooming Hearts School Of Health
Charlotte, NC04.2026
Skills
- Data entry
- Time management
- Teamwork and collaboration
- Excellent communication
- Customer service
- Computer skills
- Critical thinking
- Written and verbal communication
- Multitasking
Certification
- CNA - Certified Nursing Assistant, Blooming Hearts School Of Health - 4/6/2026
- BLS Provider, American Heart Association - 3/27/2026
Timeline
Cashier
Burlington
08.2025 - 03.2026
Front Office Assistant
Sugar Creek Charter School
08.2024 - 06.2025
Cashier
Chick-fil-A
02.2021 - 06.2025
High School Diploma -
Sugar Creek Charter School
No Degree - Nursing
Johnson C. Smith University
CNA Certification -
Blooming Hearts School Of Health