Zatayia Davis-Primes
Akron,OH
Summary
Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities. Very dependable and self sufficient in face to face interactions with customers and colleagues. I can offer a great positive attitude in the workplace. I am also an
Accurate Data Entry Clerk with 2 years of experience in database management. Strong organizational, technical and analytical skills. Recognized for maintaining superior data accuracy while using independent judgment.
Healthcare professional with extensive experience in cardiac monitoring and patient care. Known for reliability and teamwork, adapting seamlessly to changing clinical needs. Skilled in EKG interpretation and patient interaction, ensuring precise and compassionate care.
Overview
11
11
years of professional experience
Work History
Cook
Wayside Nursing Home
Akron, OH
01.2024 - 03.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Claims Representative
Catastrophe Management Solutions
Hudson, OH
06.2016 - 03.2020
- Provided quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers.
- Verified details with policyholders and requested additional information.
- Reviewed documentation and accounts to gain full picture.
- Delivered quality customer service to assigned, insured and claimants throughout entire claims lifecycle to promote service times.
- Processed high volumes of bodily injury claims efficiently while working in fast-paced environment.
- Consulted with field support team, claim manager and other entities to receive support specific to assigned claim.
Banker
Huntington National Bank
Akron, OH
04.2017 - 12.2019
- Advised customers on bank products, services and financial planning options.
- Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
- Modified, opened and closed customer accounts.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Completed thorough and accurate documentation for money movements, deposits or withdrawals.
- Adhered to bank and legal guidelines for reporting, loan approvals and money handling.
Direct Support Professional
Total to care llc
Barberton, OH
12.2013 - 04.2015
- Maintained clean and well-organized environment for client happiness and safety.
- Transported clients to doctor's appointments and errands.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Tracked and reported clients' progress based on observations and conversations.
- Followed care plan and directions to administer medications.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Monitored client's well-being, safety and comfort under physician direction.
- Documented current patient information to update vital signs, behaviors and eating habits.
Education
EKG Technician
MedCerts
Cleveland, OH04.2025
High School Diploma -
North High School
Akron, OH06.2007
Skills
- Product verification
- Microsoft Excel
- Microsoft Word
- Banking Experience
- Data entry
Timeline
Cook
Wayside Nursing Home
01.2024 - 03.2025
Banker
Huntington National Bank
04.2017 - 12.2019
Claims Representative
Catastrophe Management Solutions
06.2016 - 03.2020
Direct Support Professional
Total to care llc
12.2013 - 04.2015
High School Diploma -
North High School
EKG Technician
MedCerts