Zauxna Kisling
Houston
Summary
Driven professional seeking a challenging role in a dynamic environment where I can leverage my diverse skill set to contribute to organizational success while providing exceptional service and support to others.
Overview
13
13
years of professional experience
Work History
Office Coordinator
Innovative Healing Spa
06.2023 - Current
- Welcome and check-in guests for appointments, ensuring a positive first impression.
- Manage appointment scheduling for employees and patients, create invoices, and manage inventory, demonstrating strong organizational skills.
- Provide excellent customer service through effective communication and problem-solving.
- Collect and maintain records of payments.
- Communicate with patients about treatment plans and their progress.
Postpartum Doula
The Motherhood Center
05.2023 - Current
- Provided compassionate newborn care and support to new mothers, adapting to individual needs and preferences.
- Assisted with breastfeeding, newborn feeding, and maintaining a clean nurturing environment.
- Demonstrated strong attention to detail and multitasking abilities in a fast-paced, client-focused environment.
Civil Intake Clerk
Harris County
11.2023 - 04.2024
- Conducted filling, docketing, and cost assessment for pending lawsuits, ensuring accuracy and compliance.
- Generated citations using Harris County systems and assisted Pro Se litigants with filling procedures.
- Collaborated within a team to ensure timely completion of tasks and supported efficient court operations.
Specialist
Apple INC
12.2021 - 05.2023
- Delivered exceptional customer service and technical support, promoting Apple products and software solutions.
- Engaged with customers to understand their needs and provide personalized recommendations and assistance.
- Collaborated with team members to achieve sales targets and ensure customer satisfaction.
Customer Service Representative
CenterPoint Energy
04.2020 - 04.2021
- Provided support for online account setups, new installations, and conflict resolution, enhancing customer experience.
- Demonstrated active listening and problem-solving skills to address customer inquiries and concerns effectively.
- Managed emergency orders and calls, meeting company standards for responsiveness and service quality.
Technical Support
Asurion
04.2018 - 08.2019
- Provided expert technical assistance, troubleshooting a wide array of issues to ensure optimal device functionality.
- Resolved customer complaints promptly and effectively, maintaining a high level of satisfaction.
- Delivered exceptional customer service, fostering positive client relationships.
House Inspector
WSP Inspection Service
08.2017 - 08.2018
- Conducted thorough inspections to assess property damage, verifying, ownership and occupancy status.
- Documented findings with precision through detailed photography, ensuring accurate records for damage assessment.
- Demonstrated flexibility by deploying to various locations to fulfil inspection needs.
Sales Floor Associate
Target
03.2017 - 08.2017
- Engaged with customers to provide service, fostering a positive shopping experience.
- Ensure a safe and tidy environment for patrons, utilizing appropriate escalation procedures when necessary.
- Utilized strong communication skills to address customer inquiries and fulfill their needs efficiently.
Utility Lead
Channell Commercial Corporation
10.2014 - 08.2016
- Managed physical labor tasks to meet client requirements, operating machinery, and hand tools proficiently.
- Demonstrated expertise in assembling builds, including injection molds, ensuring quality and efficiency.
- Collaborated with team members to optimize workflow and achieve project objectives.
Cashier
Carl's Jr
06.2012 - 10.2014
- Facilitated store operations by managing financial transactions accurately and efficiently.
- Exhibited teamwork and effective communication skills in drive-thru responsibilities.
- Uphold high standards of customer service, contributing to a clean and welcoming dining environment.
Education
Certification in Sterile Processing - Sterile Processing
Fortis Institute
Houston06.2025
Licensed Esthetician -
Ogle School
Houston, TX10.2021
Skills
- Problem-solving and critical thinking
- Adaptability and flexibility
- Time management and prioritization
- Team collaboration
- Active listening and communication
- Empathy and emotional intelligence
- Microsoft Office proficiency
- Mac OS expertise
- Goal orientation
- Attention to detail
Timeline
Civil Intake Clerk
Harris County
11.2023 - 04.2024
Office Coordinator
Innovative Healing Spa
06.2023 - Current
Postpartum Doula
The Motherhood Center
05.2023 - Current
Specialist
Apple INC
12.2021 - 05.2023
Customer Service Representative
CenterPoint Energy
04.2020 - 04.2021
Technical Support
Asurion
04.2018 - 08.2019
House Inspector
WSP Inspection Service
08.2017 - 08.2018
Sales Floor Associate
Target
03.2017 - 08.2017
Utility Lead
Channell Commercial Corporation
10.2014 - 08.2016
Cashier
Carl's Jr
06.2012 - 10.2014
Certification in Sterile Processing - Sterile Processing
Fortis Institute
Licensed Esthetician -
Ogle School
Similar Profiles
Haley BrownHaley Brown
Medical Office Coordinator at Innovative Wound Healing and DermatologyMedical Office Coordinator at Innovative Wound Healing and Dermatology
Shonda HallShonda Hall
Wholesale Account Manager at Innovative Healing SolutionsWholesale Account Manager at Innovative Healing Solutions
Diego EscobarDiego Escobar
Hyperbaric and Wound Care Physician at Innovative Healing SystemsHyperbaric and Wound Care Physician at Innovative Healing Systems
Jennifer PickardJennifer Pickard
Purchasing and Operations Coordinator at Grace InstrumentPurchasing and Operations Coordinator at Grace Instrument
Anish RaghavanAnish Raghavan
Marketing Intern at TULU ltdMarketing Intern at TULU ltd