Summary
Overview
Work History
Education
Skills
Timeline
Generic

ZaVaughn Brown

Minneapolis,MN

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Crumbles Cookies
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.

Cart Attendant

Cub Foods
  • Cleared parking lot of litter and foreign debris.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
  • Periodically disinfected carts preventing spread of disease.

Front Desk Receptionist

Dees Realty
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Bus Monitor

Durham District School Board
03.2024 - Current
  • Assisted driver in monitoring and managing student behaviors to promote safety.
  • Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
  • Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
  • Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.

Direct Support Professional

Partnership Resource INC
10.2022 - 03.2024
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted disabled clients to support independence and well-being.

Education

High School Diploma -

MENLO PARK ACADEMY
Minneapolis, MN
06.2022

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Guest Services
  • Data entry proficiency
  • Customer Assistance

Timeline

Bus Monitor

Durham District School Board
03.2024 - Current

Direct Support Professional

Partnership Resource INC
10.2022 - 03.2024

Customer Service Cashier

Crumbles Cookies

Cart Attendant

Cub Foods

Front Desk Receptionist

Dees Realty

High School Diploma -

MENLO PARK ACADEMY

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ZaVaughn Brown