Zavdiel Ramirez Natividad
Summary
Versatile professional with a background in engineering and customer service, notably at Harding University. Excelled in mentoring, analytical problem-solving, and managing high-stress situations, enhancing learning outcomes and customer loyalty. Proficient in SolidWorks and bilingual in Spanish, I blend technical expertise with empathetic communication to drive continuous improvement and resolve complex challenges.
Overview
3
3
years of professional experience
Work History
Lab Assistant
Harding University Chemistry Department
01.2023 - 05.2024
- Managed chemical handling, receiving, storage, and inventory.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Prepared reagents, media, and solutions to use for laboratory testing.
Engineering Tutor
Harding University
05.2022 - Current
- Mentored junior tutors, sharing best practices for successful tutoring sessions and fostering an environment of continuous improvement.
- Created interactive learning experiences while serving as mentor to fellow teachers.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Sales Representative
TELVISTA
05.2023 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
Bachelor of Science - Biomedical Engineering
Harding University
Searcy, AR05-2025
Bachelor of Science - Mathematics
Harding University
Searcy, AR05-2025
Skills
- Strong analytical skills
- A3 Problem solving
- Leadership & communication skills
- SolidWorks (CSWA)
- Microsoft 365
- C
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
German
Elementary
Timeline
Sales Representative
TELVISTA
05.2023 - 08.2023
Lab Assistant
Harding University Chemistry Department
01.2023 - 05.2024
Engineering Tutor
Harding University
05.2022 - Current
Bachelor of Science - Biomedical Engineering
Harding University
Bachelor of Science - Mathematics
Harding University
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