Zavier McGrew
SPRING
Summary
Resourceful Military Service Member experienced in human resources, logistics, and retail environments. Achieved high productivity and efficiency through strong leadership and a focus on customer service, strategic planning, and problem-solving. Committed to fostering teamwork and delivering positive customer experiences.
Overview
1
1
Certification
1
1
year of post-secondary education
7
7
years of professional experience
Work History
MILITARY SERVICE MEMBER
United States Department Of Defense
Fort Jackson
02.2021 - 07.2025
- Collaborated with team members to successfully execute critical mission tasks, ensuring operational objectives were met.
- Managed logistics for operations to ensure timely resource delivery and maintain mission readiness.
- Coordinated vehicle scheduling to maintain fleet readiness and minimize operational downtime.
- Streamlined personnel record workflows, reducing processing time and enhancing overall efficiency.
- Conducted staff training on HR and motor pool policies to increase compliance and consistency.
- Completed military service with an honorable discharge, focusing on veteran advocacy
AEROPOSTALE SALES ASSOCIATE
Aeropostale
The Woodlands
06.2020 - 09.2020
- Assisted customers on the sales floor and closed multiple transactions per shift, improving daily sales totals.
- Maintained visual merchandising and organized inventory, enhancing product visibility and availability on the sales floor.
- Answered customer questions and provided tailored product recommendations, boosting add-on purchases and enhancing customer experience.
- Maintained store presentation by organizing displays and ensuring product availability.
- Maintained visual merchandising and organized inventory to reduce restock time and improve product availability.
- Restocked shelves and managed inventory levels for optimal product display.
- Resolved customer inquiries and issues, fostering satisfaction and loyalty through effective service.
PACKAGE HANDLER
FedEx Ground
Houston
11.2019 - 05.2020
- Sorted and loaded high-volume packages to meet daily delivery schedules with 99% accuracy.
- Improved package scanning accuracy to reduce misroutes and returns with measurable results.
- Collaborated with team to expedite peak-shift throughput and resolve sorting bottlenecks efficiently.
- Collaborated with team to expedite peak-shift throughput and resolve sorting bottlenecks, ensuring timely deliveries.
COOK/CASHIER
Charleys Philly Steaks
Humble
01.2019 - 11.2019
- Managed food preparation and order assembly to ensure product quality during peak hours.
- Provided friendly customer service that improved repeat customer satisfaction and order accuracy.
- Delivered friendly customer service that enhanced repeat customer satisfaction and ensured order accuracy.
- Maintained kitchen cleanliness and adhered to food safety standards to minimize risk of contamination.
SALES ASSOCIATE
PacSun-Pacific Sunwear
Humble
06.2018 - 01.2019
- Maintained visual merchandising standards, enhancing product visibility and attracting customers.
- Processed transactions and managed returns and exchanges, ensuring a seamless customer experience.
- Assisted with stock replenishment and conducted inventory checks, optimizing product availability on sales floor.
Education
Associate of Arts - Psychology
Lone Star College
Houston, TX 05.2025 - 07.2026
HIGH SCHOOL DIPLOMA -
Spring High School
Spring, TXSkills
- Mission Planning
- Logistics Coordination
- Tactical Training
- Supply Chain Management
- Negotiation
- Retail Sales
- Merchandising
- Cash Handling
- Load and Unload
- Food Safety
- Food Service
- Time management
- Resource Management
- Team collaboration
- Leadership
- Relationship management
- Marketing
- Computer skills
- Microsoft Word
- Teamwork
- Packaging
- Team collaboration
Certification
Food Handler
Languages
English, Highly proficient
Personal Information
Date of Birth: 02/06/73
Ethnicity
African American
Timeline
Associate of Arts - Psychology
Lone Star College
05.2025 - 07.2026
MILITARY SERVICE MEMBER
United States Department Of Defense
02.2021 - 07.2025
AEROPOSTALE SALES ASSOCIATE
Aeropostale
06.2020 - 09.2020
PACKAGE HANDLER
FedEx Ground
11.2019 - 05.2020
COOK/CASHIER
Charleys Philly Steaks
01.2019 - 11.2019
SALES ASSOCIATE
PacSun-Pacific Sunwear
06.2018 - 01.2019
HIGH SCHOOL DIPLOMA -
Spring High School