Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zavier White

Las Vegas

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Reliable Medical Support professional with Number years of experience in Type environment. Expertly assist with office operations and physician support by gathering patient information, Task and Task. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

Las Vegas Vein
06.2021 - Current
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Verified patient insurance coverage and collected required co-payments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Store Manager

Rue 21
05.2018 - 06.2022
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Supervised guests at front counter, answering questions regarding products.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Warehouse Worker

Amazon
11.2019 - 01.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Consistently lifted materials weighing as much as Number pounds.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Server

Sub Zero Nitrogen Ice Cream
02.2018 - 05.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Call Center Representative

CaptionCall
10.2017 - 12.2017
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Attended telephone skills and program information training sessions to boost aptitude.

Server

Raising Cane's Restaurants
02.2016 - 06.2016
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

General Studies

College of Southern Nevada
Las Vegas, NV

General Studies

Dixie State University
Saint George, UT

Certification - Medical Assisting

Northwest Career College
Las Vegas, NV
06.2021

Legacy High School
North Las Vegas, NV
06.2017

Skills

  • Patient Flow Management
  • Data Entry
  • Medical Billing
  • Payment Collection
  • Medical Office Administration
  • Phlebotomy
  • Patient Scheduling
  • Inventory Management
  • HIPAA Compliance
  • Procedure Assistance
  • Reliable Team Player
  • Valid State Driver's License
  • Customer Service
  • CPR
  • Companionship and Emotional Support
  • Compassionate
  • Time Management
  • Organizational Skills
  • Team Player

Certification

  • CMA - Certified Medical Assistant
  • PT - Phlebotomy Technician

Timeline

Medical Assistant

Las Vegas Vein
06.2021 - Current

Warehouse Worker

Amazon
11.2019 - 01.2020

Store Manager

Rue 21
05.2018 - 06.2022

Server

Sub Zero Nitrogen Ice Cream
02.2018 - 05.2018

Call Center Representative

CaptionCall
10.2017 - 12.2017

Server

Raising Cane's Restaurants
02.2016 - 06.2016

General Studies

College of Southern Nevada

General Studies

Dixie State University

Certification - Medical Assisting

Northwest Career College

Legacy High School

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Zavier White