Zaviera Lowery
Detroit,MI
Summary
Team player and good at organizing group tasks. Skilled in problem-solving. Known for collaborating effectively with teams, adapting to changing project needs, and maintaining high standards. Proficient in software development methodologies and tools, ensuring reliable and efficient project outcomes. Experienced with strong background in guiding teams, and achieving strategic objectives. Excels in developing efficient processes, experienced with presentations, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
Work History
McDonalds Team Member
McDonalds
Detroit Michigan
07.2025 - Current
- Facilitated effective communication within team to enhance collaboration and workflow efficiency.
- Streamlined operational processes, resulting in improved service delivery and customer satisfaction.
- Monitored inventory levels, ensuring accurate stock management and timely replenishment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- worked in kitchen areas helping team members wrap food and goods products
Caregiver
St Joseph Manor Health Care
Detroit, MI
06.2025 - 06.2025
- Provided personalized care and support to clients, enhancing overall wellbeing and quality of life.
- Developed and maintained positive relationships with clients and families, fostering trust and communication.
- Monitored client health conditions, promptly reporting changes to healthcare professionals for timely intervention.
- Collaborated with multidisciplinary teams to coordinate comprehensive care services for clients, improving outcomes effectively.
Intern Software Developer
Software Secure
Michigan
09.2023 - 11.2024
- Assisted in the successful integration of new features, enhancing overall application functionality.
- Analyzed user feedback, implementing changes that led to improved user satisfaction rates.
- Contributed to the creation of robust documentation for future reference and developer support.
- Worked closely with peers to identify issues and provide suitable resolutions.
- Has gotten calls by recruiters 2 or 3 times a week.
Student Helper
Michigan Connections Academy
Okemos, MI
08.2021 - 09.2023
- Promoted a nurturing learning environment through attentive supervision during lunch breaks, recess, and after-school programs.
- Assisted teachers with virtual classroom preparation for optimal learning environments.
- Streamlined office procedures by sorting mail, distributing messages, and maintaining an organized filing system.
- Spending 3-6 hours helping each online room a day.
Volunteer
Connexus Academy
Okemos, MI
02.2019 - 08.2021
- Assisted with special virtual events and programs.
- Strengthened community bonds, participating in interfaith dialogues and events.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Managed approximately 30 incoming emails and volunteer work aswell as faxes per day.
Customer Service Representative
Connexus Academy
Okemos, MI
09.2018 - 02.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Has handled over 20 calls from representatives.
Education
High School Diploma -
Michigan Connections Academy
Okemos, MI06-2024
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Leadership qualities
Accomplishments
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
- Collaborated with team of Number in the development of Project name.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
McDonalds Team Member
McDonalds
07.2025 - Current
Caregiver
St Joseph Manor Health Care
06.2025 - 06.2025
Intern Software Developer
Software Secure
09.2023 - 11.2024
Student Helper
Michigan Connections Academy
08.2021 - 09.2023
Volunteer
Connexus Academy
02.2019 - 08.2021
Customer Service Representative
Connexus Academy
09.2018 - 02.2019
High School Diploma -
Michigan Connections Academy